Corporate Actions Member Processor

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Corporate Actions Member Processor .

Principal responsibilities

• Perform the day to day input for processing.
• Effectively process and work skill development to achieve business goals. (eg: productivity / accuracy improvements).
• To have a tight control on operational losses, potential fraud through strong internal audit and staff feedback mechanisms.
• Work is processed/completed within agreed timescales in accordance with procedures.
• Process productivity and quality targets are achieved. Issues/problems are fully resolved or escalated. Appropriate action is taken to prevent recurrence.
• Procedural changes/new initiatives are fully familiarized and implemented. Consistently maintain a high level of customer service by achieving established Performance Level Agreement.
• Consistently update and improve procedures relating to overall day to day processing.
• Maintain equipment, systems and general work environment in good condition and ensure that issues/problems are escalated immediately to Line Manager.

Requirements

• Knowledge: A post-graduate diploma or degree in any discipline.  Higher qualification not a bar provided aspirations commensurate with the position
• Experience: 1-3 years’ experience

Skills:

• Ability to speak and understand Cantonese would be an added advantage.
• Ability to learn quickly, transfer knowledge appropriately, understand and interpret numeric data.
• Good analytical and statistical and data mining skills would be an added advantage.
• Good understanding of Unit Trust and Equity process is preferable.
• Good command in spoken and written English.
• Strong interpersonal and communication skills.
• Work under pressure.  

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.