BFCR Manager, Insurance

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of BFCR Manager, Insurance.

Principal responsibilities

As an extension of WPB, this role plays a critical part in delivering customer portfolio reviews, driven by Global AML, CDD and Sanctions requirements. Key responsibilities include (but are not limited to):

• Support Financial Crime Risk Management activities, including KYC, CDD/EDD, AML, Sanctions and Tax.
• Identify and escalate critical or exceptional issues to management.
• Provide accurate and timely project updates and management information (MI) to management and key stakeholders.
• Ensure all tasks and initiatives comply with internal and external regulatory requirements, as well as local and Group policies and standards, and minimize risk to the Group.
• Collaborate with stakeholders and maintain strong working relationships to ensure deliverables are achieved smoothly and within agreed timelines.
• Ensure due diligence and enhanced due diligence reviews are completed to the required quality and level of detail, within agreed turnaround times, and reach a clear, evidence-based conclusion.
• Communicate effectively and leading discussions on complex queries with QC, QA, Compliance, RMs and the Middle Office.
• Work with key stakeholders to define required data points in preparation for customer portfolio reviews (e.g., drafting SOWs for High Risk and SCC customers).
• Identify opportunities to improve operational efficiency and drive continuous process improvement with a positive business impact.

Requirements

• Minimum 3 years’ experience in banking or insurance with relevant AML/KYC exposure (e.g., CDD, EDD, screening), including at least 2 years’ experience conducting client portfolio reviews (including client interaction) across customer types such as Individuals, Entities, Trusts, and Personal Investment Vehicles (PIC/PIV). Experience in Quality Control (QC) and/or Quality Assurance (QA) is an advantage.
• Strong Source of Wealth (SoW) validation experience for High-Net-Worth (HNW) customers and insurance product knowledge are preferred.
• Sound knowledge and practical experience of KYC/AML regulations. AML/CFT certifications are an advantage.
• Ability to learn quickly and adapt to new jurisdictions, policies, procedures, and guidance, with the confidence to communicate these effectively.
• Ability to implement Group risk management policies and procedures.
• Ability to deliver at pace with a strong focus on results, while managing multiple priorities.
• Ability to manage crisis situations and make appropriate, timely decisions.
• Proactive and business-oriented, with the ability to prioritise and manage conflicting demands, assess stakeholder needs to improve customer experience, and demonstrate resilience under pressure while delivering best-in-class solutions.
• Ability to work effectively under pressure with a high degree of accuracy.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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