Assistant Manager

Brand:  HSBC
Area of Interest:  Call Centre
Location: 

Foshan, GD, CN, 528200

Work style:  Hybrid Worker
Date:  29 Jan 2026

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of SENIOR FRAUD OFFICER.

 

Principal responsibilities

  • To ensure their team meet the behaviour standards for quality, efficiency and effectiveness.
  • To adhere to all regulatory requirements and Fraud Operations policies and procedures. Coaching their team on compliance related matters and guidelines to embed them into all Fraud Operation processes and procedures.
  • To be vigilant in the identification and control of risks. Collaboratively working across the operation to escalate/report/resolve issues, suspicious activity or lapses of controls observed.

    

Requirements

  • The jobholder is required to have a strong understanding of Fraud Operations policies and procedures, product knowledge, Fraud prevention system knowledge, and the Fraud Ops skills development process.
  • Fraud Operation Manager is expected to execute role responsibilities across fraud detection and fraud mitigation standard operational functions within the Fruad Operation.

     

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.