Senior IT Quality Assurance Manager

Senior IT Quality Assurance Manager – GCB4 - Global Professional Practices – Internal Audit – Birmingham / Edinburgh

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further..

Our Risk and Compliance function has a critical role to play in supporting, challenging and advising across all areas of the business through establishing policy, monitoring profiles, and identifying and managing forward-looking risk and compliance. We focus on creating an environment that encourages our people to speak up and do the right thing, as well as protecting our customers, the organisation and the integrity of the financial markets in which we operate. Already an industry-leader in many respects, we want to continue setting standards and evolving to respond to strategic changes.

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning.

We are currently seeking an experienced professional to join the Global Professional Practices (GPP) team in the role of Senior IT Quality Assurance Manager. This will be a key role in the GPP team. You would be reporting directly to the Head of QA (Technology and Corporate Functions) this role is crucial to the execution of the Global Internal Audit (GIA) Quality Assurance and Improvement Programme (QAIP).

The main goal is to ensure that GIA’s activities are effective and meet the Institute of Internal Audit (IIA) Standards, regulatory expectations, and GIA’s Internal Audit methodology.

The role supports GIA’s ambitions to be a valued and strategic internal audit partner, delivering coordinated, risk-based assurance and pragmatic insight to contribute to the bank’s success for the benefit of our shareholders and customers. We aim to set industry standards and drive digital innovation for better quality, efficiency and effective assurance activities.

In this role, you will:

• Develop risk-based Quality Assurance review programs for all technology, change and integrated audits, including audit assessments, continuous monitoring and thematic reviews, whilst staying abreast of changes in the business, digital innovation, and the regulatory environment, to enable effective challenge of audit team risk and control coverage.
• Deliver QA reviews in accordance with IIA Standards, regulatory expectations, GIA’s QAIP and leading industry practice.
• Prepare detailed, high-quality reports for senior management, highlighting trends, risks and areas for continuous improvement.
• Communicate identified issues with stakeholders in a timely and proactive way, identifying root causes and assessing the possible strategic implications and solutions.
• Monitor and track the resolution of QA and regulatory findings, ensuring timely and effective remediation by the audit team.
• Drive a culture of quality, continuous improvement, innovation and professional scepticism within the GIA function, including the use of data analytics and automation.

To be successful in this role you should meet the following requirements:

• Breadth of experience within the Banking or Financial Services sector with a broad range of relevant experience, including but not limited to IT Risk Management, Internal Audit, or External Audit.
• Extensive expertise in audit methodologies, risk assessment and control frameworks with a good understanding of industry regulations.
• Excellent written and spoken communication skills; with an ability to communicate with impact, ensuring information is articulated in a meaningful way to wide and varied audiences.
• Excellent stakeholder engagement, able to evidence influencing senior stakeholders and using compelling arguments to persuade and gain support and commitment from others.
• Strong analytical, problem-solving, organisational, lateral thinking and interpersonal skills, with the ability to apply knowledge of the business and market to make good and timely decisions.

The base location for this role is Birmingham OR Edinburgh and with a hybrid working pattern.

You’ll achieve more when you join HSBC.

We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role.

If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 2078328500.