Account Manager

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Account Manager.

Your portfolio will be a mix of top tier, highly complex clients, and complex clients in Global Payment Solutions. You'll be accountable for the overall satisfaction of our products and services and support the broadening and deepening of these client relationships to drive commercial outcomes.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Manage the liquidity and cash management needs of a portfolio of Financial Institutions, Multi-National Corporations and Local Corporates
• Maintain relationships with key influencers in the client’s local or regional Treasury and Finance organisation
• Be accountable for the retention of annual revenue of your portfolio of clients, including capturing opportunities and supporting the growth of your clients
• Be accountable for the identification of opportunities to deliver client service excellence locally and regionally and effectively manage any risks and issues
• Be accountable for monitoring and guiding the completion of all global queries and local basic queries that may be assigned to others
• Maintain a client footprint with the basic information required to deliver a superior client experience

To be successful in this role you should meet the following requirements:

• Strong written and oral communication and interpersonal skills with the ability to interact and build relationships with internal and external stakeholders
• Have a strong understanding of local and global cash management products and techniques
• Have the ability to continuously adapt to balance and prioritise different portfolio demands while managing requirements from multiple stakeholders
• Excellent time management, planning and organisation skills with ability to manage multiple time-sensitive tasks
• Proven ability in identifying and meeting customer needs through matching a broad range of products and services

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500