Relationship Management - International Wealth & Premier Banking - Graduate - UAE, Dubai

About the business area  

Our International Wealth and Premier Banking (IWPB) business serves over 40 million customers globally, ranging from retail customers to ultra-high net worth individuals and their families. We help them to take care of their day-to-day finances and manage, protect and grow their wealth. 

Who you are  

We’re looking for people who love building meaningful connections. You don’t need to know everything about finance – we’re here to teach you. But if you’re a natural listener, a people person, and someone who goes the extra mile to help others, you’ll fit right in. 

• A strong communicator: You explain things clearly, listen actively, and know how to connect with different people. 
• A natural collaborator: You work well with others and enjoy solving problems together. 
• A relationship builder: You’re great at getting to know people and building trust. 
• A self-starter: You spot challenges before they become problems and take ownership to fix them. 
• Emotionally intelligent: You think about how your words and actions affect others. 
• Positive under pressure: You stay calm when it counts and bring energy and optimism to the table.   

What you’ll do  

You’ll be working with our Relationship Management teams who support individuals, families, entrepreneurs, and investors around the world. Your role? You’ll be learning how to support them to grow and protect their wealth by understanding their unique needs and recommending the right financial solutions at the right time.   

Here’s what you’ll get involved in: 

• Work with different teams to understand how they support our customers with everything from everyday banking to long-term financial planning. 
• See how we meet customer needs through a blend of digital platforms and solutions, branches and contact centres. 
• Gain an understanding of our product suite – from current accounts, credit cards, personal loans and mortgages, to savings, investments, insurance and wealth management, including how we design and market them, and see how we protect the interests of our customers at all times. 
• Experience how being at the forefront of new technology is crucial to delivering excellent customer experiences.  
• Work with our digital tools and understand how we track conversations, manage relationships, and uncover new opportunities. 
• ​Learn how to build deep relationships with customers to understand their lives, needs, and goals, and use data and insights to suggest the best products and services for them. 
• Understand how different laws and regulations affect our international clients – and how we get it right every time.  

What you’ll learn  

We’ll kick things off with structured training to get you up to speed, after that you’ll be learning on the job, developing as you go through real, meaningful work. You’ll have the opportunity to take on strategic projects and pursue post-programme placements aligned to your personal aspirations. 

You’ll build skills in:  

• Technical know-how: Learn how different products work and how to use them to help clients. 
• Relationship building: A skill that’ll set you up for success. 
• Sales and negotiation: Understand how to match clients with products and present ideas with confidence.  

By the end of the programme, you’ll be equipped for a thriving career in a customer-facing environment.