Business Manager - Securities Services - UAE National Role

Some careers have more impact than others. 

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services. 

We are currently seeking an ambitious individual to join our Securities Services Team as a Business Manager will support the effective day-to-day management of MENA Securities Services, working with the Business Head, business management colleagues and country and regional functions. 

In this role, you will:

•    Support the day-to-day management of MENA Securities Services by tracking business priorities, milestones, actions, governance records and delegated authorities.
•    Prepare management information, governance packs, presentations and business submissions for senior forums, ensuring accurate and timely stakeholder input.
•    Review revenue, costs, budgets and forecasts with Finance, investigate material variances and provide clear commentary on financial performance.
•    Maintain and oversee intercompany service arrangements, including agreements, service levels, charges, approvals, review dates and remediation actions.
•    Support selected business, process, governance and digital transformation initiatives by tracking implementation issues, benefits, risks, client adoption and handover into business-as-usual operations.
•    Coordinate governance meetings, maintain decision and action logs, follow up with accountable owners and escalate overdue or material issues.
•    Support risk, control, regulatory and incident-management activities, working with Non-Financial Risk and relevant functions to track mitigations and ensure compliance with applicable requirements.
•    Coordinate with country, regional and global stakeholders to align priorities, improve service delivery, support people-engagement initiatives and promote a customer-centred culture.

To be successful in the role, you should meet the following requirements:

•    Relevant experience in business management, financial analysis or business support within banking or financial services.
•    Knowledge of Securities Services products, operations, capital markets and related business processes is desirable.
•    Ability to analyse costs and revenue, investigate variances and produce clear, evidence-based commentary.
•    Understanding of intercompany arrangements, internal charging, agreement governance and controlled service documentation.
•    Strong Excel, Word and PowerPoint skills, with proven ability to maintain accurate management information and reliable records.
•    Strong communication, stakeholder coordination, organisation and attention to detail, with working knowledge of operational risk, internal controls and change management.
•    A full-time graduation degree of at least three years is essential for obtaining a UAE visa and/or work permit. For degrees obtained outside the UAE, valid attestations and equivalency are also mandatory.

You’ll achieve more at HSBC.          

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Issued by The Hong Kong and Shanghai Banking Corporation Limited.

Management of Risk 

The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation, and promote an environment that supports diversity and reflects the HSBC brand.