AML Engagement Officer (UAE National Only)

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The jobholder will directly report to the UAE MLRO and assist in the management of the end-to-end internal and external Production Order / Law Enforcement and regulatory requests, from the Central Bank of UAE (CBUAE), Securities and Commodities Authority (SCA), UAE Financial Intelligence Unit (FIU), and Law Enforcement Authorities (LEAs), for all Onshore HSBC operations in the UAE. The jobholder is also responsible in managing regulatory correspondences with the CBUAE, UAE FIU, SCA, LEA on Production Order enquiries, including Search & Freeze / Seach / ECDD / Request for Information (RFI) Notices. The AML Engagement Officer will also assist in the generation of country / regional MI for the consumption of various stakeholders within country and regional senior management or governance committees. The jobholder will also support the team’s compliance with the Records Management and Document Retention Policy.

Duties & Responsibilities:

Manage the end-to-end process of Production Order Management process in the UAE and ensuring that the PO enquires are timely actioned and responded to back to the authorities in accordance with regulatory requirements and current legislation. Ensure that the internal procedure and external SLA are adhered to, in fulfilments of all requests to the authorities in a timely manner as set out in procedures.
Manage the UAE FIU / CBUAE PO enquiry Portals.
Manage the MLRO and UAE AML Compliance central mailbox that receives referrals and escalations from external and internal stakeholders, in relation to Production Order
Ensure that enquiries from colleagues of other business areas within HBME and other HSBC Group offices are dealt with in a professional, responsive manner, and that appropriate guidance is given.
Handle the regulatory correspondences with the CBUAE, SCA, UAE FIU and LEA, by reaching out to the various business and support functions in the UAE.
Ensure that enquiries and notices from UAE FIU, CBUAE, SCA and LEAs in the UAE are dealt with in a professional manner, and that appropriate information is provided.
Produce regular management information tracking operational statistics on productivity and quality metrics for the UAE
Ensure high level of quality in data captured in the Production Order Tracker
Quality checks all responses uploaded in the CBUAE / UAE FIU Portal before MLRO approval and onward submission to the UAE FIU and CBUAE
Independently assign or refer to the relevant SMEs the handling of queries or referrals received in the generic mailbox
Undertake process control assurance activities on information security in the management of confidential records maintained
Balancing Business opportunities and needs with complex regulatory requirements
Balancing local regulatory requirements with international standards and Group requirements
Evaluating reputational AML and CTF risk arising from customers and transactions
Recognition of the AML priorities by business management
Understanding Group, International and local regulatory requirements and recognition of AML, CTF risk
Complex international sanctions environment
Complexity arising from regional sensitivity due to political and economic structures.

Experience & Qualifications:

Graduation degree is REQUIRED– to secure a UAE Visa and Work Permit
The jobholder must have at least 2 years’ experience in AML and Sanction Compliance roles.
Experience of the full range of personal and commercial banking services and have a strong subject matter expertise in Anti-Money laundering including regulatory environment and regional regulations.
The ability to multi-task across many fields involving potentially complex projects and multiple teams
Experience of people management preferable
Proven communication and influencing skills with the ability to communicate and in writing at all levels
An excellent command in English
Proven user of Microsoft Word, Excel, Power Point and Excel

For further details and application information please visit our careers site, searching under reference number.

We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.

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Issued by The Hong Kong and Shanghai Banking Corporation Limited