Relationship Manager- Multinationals
Doha, Ad Dawhah, QA, N/A
Relationship Manager- Multinationals - 25591
We are seeking an ambitious individual to join the Global Network Banking, Qatar team as a Relationship Manager to support the growing business and achieve divisional targets. The Relationship Management role provides dedicated relationship management to a portfolio of international corporate customers with accountability for sales, service, risk and operational delivery. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Risk & Compliance teams. The remit may range from an area within a country or multiple countries.
In this role, the key responsibilities will include:
- Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
- Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
- Effectively manage work and support resources to increase quality and time of client visits opportunities
- Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
- Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
- Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
- Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.
- Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
- Keep abreast of developments, products and offerings from HSBC, competitors and market changes
- Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
- Relationship Management role holders will be required to acquire knowledge of a product area and in some geographies may need to hold specific certificates or need membership of a regulatory body.
- Drive new-to-bank acquisition, which will be a key measure of success
To be successful in the role, you should meet the following requirements:
- Strong experience in banking experience as a Relationship Manager or Associate Relationship Manager managing/supporting international subsidiaries or MNCs in Qatar.
- Strong credit and financial analytical skills
- Comprehensive knowledge of economic trends and regulatory environment
- Knowledge of key international corridors driving growth in Qatar. Sector knowledge is a plus.
- Strong organizational, analytical, negotiation, communication, teamwork and influencing skills
- Extensive knowledge and proven sales success with the Bank’s products and services, or equivalent
- In-depth knowledge of regulations impacting the business and the lending and credit approval process
- Strong understanding of Investment Banking products, with the ability to identify opportunities
- Graduation degree is a must – to secure a Qatar Visa and Work Permit