Screening Utility Manager

Principal Accountabilities

• Lead and oversee transaction monitoring and alert investigations ensuring compliance and escalation of reportable events to relevant stakeholders. The term 'compliance' embraces all relevant laws, rules and codes.
• Ensure Service Level Agreement (SLA) of Customer Touch Points are strictly maintained providing highest level of support to meet on-going business needs including fair customer outcomes and uphold strong conduct, governance, and financial crime risk standards.
• Implement the needs and requirements of the Lines of Business and act as the secondary checkpoint for ensuring local & group AML guidelines.
• Responsible for building strong process knowledge covering all aspects of Sanctions Transactions screening, Name Screening, Negative News Screening to effectively handle escalations raised by the team.
• Monitor SLA performance and ensure efficient workflow management across the team.
• Oversee preparation and validation of Management Information (MI) reports for senior management and statistics/reports/returns are presented to business/management within agreed timescales.
• Leads and mentor’s team, driving performance, career growth, and employee engagement while ensuring effective crisis management, risk resolution, and a people-centric work culture.
• To maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• To continually reassess the operational risks inherent in the business taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology
• Act as key liaison with Compliance, Audit, and Regulators for FCC-related matters

Experience, Skills & Qualifications

• Bachelor’s degree from a public/ private university preferably from Business background.
• Advance knowledge of AML, CTF, Anti-Bribery & Corruption (AB&C), Sanctions, fraud risk management, trade products, KYC with the ability to apply these across business lines.
• In depth understanding of Central Bank’s guidelines/circulars, internal control requirements and core banking operations along with HUB Knowledge would be an added advantage.
• Candidates with relevant Financial Crime Compliance (FCC) knowledge will be given preference, however strong foundational understanding with willingness to learn will also be considered.
• Experience in domestic and cross border transaction processing in line with local policies and regulatory reporting would be considered as an added advantage.
• Experience in handling audits, regulatory queries, and compliance reviews.
• Strong analytical, communication, time management and stakeholder management skills.
• Proficiency in MS Office applications, particularly MS Excel.
• Able to prioritize work and take supervised decisions