PREMIER RELATIONSHIP DIRECTOR
Chengdu, SC, CN, 610000
HSBC International Wealth and Premier Banking (IWPB)
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.
We are currently seeking an experienced professional to join our team.
In this role, you will:
- Developing our Premier Elite customer base and establishing long term relationships with an assigned Premier Elite clientele portfolio
- Managing the total wealth of your clients by matching our financial and investment product solutions to their financial needs
- Promoting our Premier Elite Service to potential customers, exploring their needs and making referrals to other business units where appropriate
- Supporting branch improvement initiatives, providing customer feedback of our service, and ensuring compliance with audit requirements and quality assurance
- Premier Relationship Director require exceptional ability to build trusting relationships with existing and potential Premier Elite clients, help clients articulate their needs, and deliver to exceed client expectations.
To be successful in the role, you should meet the following requirements:
- University level education, preferably in finance, business, or a related discipline
- At least 5 years as Relationship Manager.
- Experience in client facing environment, with excellent relationship building capability
- Strong sales and customer orientation, with good communication and interpersonal skills
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
- Good understanding and strong interest of the financial markets
- Mature and independent mindset, able to work effectively under pressure
- Strong commercial orientation with acute interpersonal skills
- Fluency in Mandarin and English