Service Manager Team Lead, Global Private Banking
Central, Hong Kong Island, HK
We are currently seeking a high calibre professional to join our team as Service Manager Team Lead, Global Private Banking.
In this role you will need:
- To lead Service Manger (SMO), Global Private Banking team to provide excellent service and support to Private Banking Relationship Manager (PBRM)
- To lead and drive SMO team to transaction banking business,building, and maintaining relationship with clients based on credibility, and personal interest
- To lead and drive SMO team to identify wealth opportunities and refer business to PBRM as appropriate
- To ensure excellent level of customer service with exceeding client expectations delivery
- To comply with all regulations, operation guidelines and managing financial crime risk
To be successful you will need:
- With years of frontline sales experience in financial services, equivalent relationship management experience in managing high net worth client portfolios is preferred
- Proven years sales supervisory experience in management capacity with outstanding track record
- Possess good knowledge of all wealth management products including insurance and investment with an expertise in financial planning and customer portfolio managment
- Be ambitious about providing the highest standards of delivery to colleagues and clients
- Required insurance and investment licenses holder
- Strong selling and presenatation skills, leadership, people management/coaching skills, excellent interpersonal ad communication skills
- Fluent in both English and Cantonese, with knowledge in Putonghua is preferred
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to (Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks).
Opening up a world of opportunity
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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