Senior Product Manager, Fund Administration, Markets & Securities Services

Role Purpose 

The Senior Product Manager, Fund Administration role is a key member of the Global Fund Services product team. The role will primarily focus on driving the development of the fund administration product with specific responsibilities for the development of the product roadmap, the definition of the product proposition and supporting the associated business operating models for various client segments. While the job holder will focus more on Hong Kong, the Fund Services locations servicing these product groups are located in the two main regions of Asia and Europe, so the job holder must work closely with colleagues across these locations to ensure that the strategic change initiatives and tactical enhancements to the Fund Administration product are delivered to meet the evolving needs of the business, to time and on budget.

The role will include client engagement, analyzing client requirements, designing solutions/operating model and working with the project team on implementation.

As with all product roles, the ability of the jobholder to work effectively and in partnership with the regional entities in the business is a key success factor.

Principal Accountabilities:

Market and Product Strategy

•            Drive the development and maintenance of a strategy and associated roadmap for Fund Administration and develop this cohesively with relevant stakeholders.

•            Assist in shaping broader segment strategy for various client segments and work on initiatives linked to the strategy.

•            Identify new and enhanced global product opportunities, providing input to market/product strategy initiatives.

Product Management

•            Build and strengthen product management function for Fund Administration.

•            Assist in segment management initiatives, working with colleagues in Europe and Asia.

•            Prepare product pricing strategies and maintain product rate cards.

•            In conjunction with IT, align the FA product architecture and design to the IT architectural blueprint.

•            Design and maintain global service definition documentation and relevant elements of sales collateral

•            Establish and maintain relationships with key senior individuals in the media, together with relevant industry bodies, regulators, consultants, competitor organisations, software vendors and appropriate other third parties. Use input to contribute to product development and product management processes.

•            Provide thought leadership both internally and externally through promotion of best practices, interaction with trade publications, speaking on public trade forums, client user groups etc.

•            Maintain an awareness of market and competitor developments and position and differentiate the FA offering relative to the competition.

Sales and Business Development Support

•            Work closely with the Sales and Business Development team on various client pitches, RFPs, due diligence meetings and other discussions/negotiations

•            Produce and update marketing and sales collateral on an ongoing basis

•            Active involvement in industry award submissions, surveys, pitches and other market-related initiatives

•            Engage with top clients on product proposition / requirements and take feedback as input into product development

•            Provide support for client onboarding, where required, from a product perspective (e.g. operating model design, solutions to bespoke requirements etc.)

Business P&L Management

•            Manage the input to the technology budgeting for FA, including identification of business priorities for investment in systems.

•            Ensure product profitability targets are met and that unit cost reductions are achieved as per plan.

Requirements:         

•            Very strong operational experience in the financial services industry working directly on fund administration services.  

•            Demonstrates an in-depth knowledge of the securities market and the associated market infrastructure.

•            Demonstrates a thorough understanding of the funds industry and in particular FA product and greater China financial market.

•            Demonstrates a solid grasp of the technology and systems supporting the product with direct knowledge of core Fund Administration platforms. Knowledge of Multifonds will be an advantage.

•            Strategic mind-set, with strong conceptual, creative and analytical content.

•            Energetic, results focused, change agent, with a strong work ethic.

•            Strong organisation, multi-tasking and time management skills

•            Personal qualities of stability, maturity and leadership. Team player and people motivator.

•            First class interpersonal, collaborative, relationship building and influencing skills.

•            Excellent communicator, both verbally and in writing, with strong presentation skills.

•            Bachelor’s Degree Accounting & Finance or professional accounting qualification ACCA, CIMA etc.

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