Senior Business Architect

GCB 4

We are currently seeking a high calibre professional to join our team as a Senior Business Architect.

In this role you will:

• Target Business Models: Capture target models that account for AI-native capabilities, providing traceability from AI investment to competitive business advantage.
• TOM Design: Develop Target Operating Models that specifically address the shift from manual process-driven operations to AI-orchestrated environments.
• Gap Analysis: Identify "AI-readiness" gaps in current state operating models and define the transition roadmap for AI adoption.
• Design Board Representation: Present AI-specific architectural designs to the GPB&WPS Design Board, ensuring consistency with global AI principles and reusability of agentic components across the group.
• Thought leadership: Demystify Agentic AI for senior leadership, building confidence in autonomous workflows and their impact on the GPB&WPS portfolio.

To be successful you will need:

• Advanced AI Literacy in a Financial Services context: Strong understanding of Generative AI, Large Language Models (LLMs), and specifically Agentic AI Design Patterns (multi-agent orchestration, tool-calling, and autonomous planning) as well as data architecture.
• Human centric design skills: Ability to take market leading practices and ideas around new ways of working, and translate them into robust strategic designs  - eg. around customer and staff  experience
• Operating Models: Proven ability to build a Centre of Excellence (CoE) from the ground up, including governance, talent strategy, and service delivery models.
• AI Ecosystems: Familiarity with the technical landscape of AI (e.g., MCP, Vector Databases, RAG architectures, and AI Orchestration layers like LangChain or Semantic Kernel) from a business design perspective.
• Architecture Frameworks: Deep knowledge of Enterprise Architecture adapted for AI-first environments.
• Analytical Skills: Ability to derive insight from "imperfect data" to feed into AI models and training sets.
• AI Transformation: Experience leading or contributing to the implementation of AI/ML projects within a heavily regulated financial environment.
• Complex Change: Proven track record in supporting large-scale change involving people, process, and emerging technology development.
• Senior Influence: Experience in persuading senior stakeholders to adopt transformative technologies (like AI) while managing risk appetite.
• Extensive experience: 10-12 years working in digital transformation, advisory and strategicroles.

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

https://www.youtube.com/embed/QmZ7Un5gR8c?si=LCa6slfBqlUlxUE-