Premier Relationship Officer, HSBC Expat
Central, Hong Kong Island, HK
GCB 7
We are currently seeking a high calibre professional to join our team as a Premier Relationship officer.
In this role you will:
- Manage client contact and service, including direct customer contact, facilitating a smooth hand over where appropriate, and managing key event reminders to maintain active client contact.
- Support Relationship Managers with the administration of a range of wealth management solutions.
- Build and retain a strong knowledge of the Relationship Managers portfolio of clients with the support of analytical tools.
- Become knowledgeable about HSBC’s Premier banking propositions and be able to assist with the more complex and demanding needs of the Bank’s most affluent customers.
To be successful you will need:
- A proactive approach to reviewing client needs, with a view to deepening relationships and delivering superior customer service.
- Strong organisational skills with previous administrations experience
- A flexible and adaptable approach to change and will support others to respond in a similar way.
- Excellent spoken and written English communication skills.
- Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently.
- Both spoken and written English communication skills with experience of adapting your style and approach to the audience and message to be delivered. Fluency in Cantonese would be an advantage but not essential.
Opening up a world of opportunity
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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