Manager Liabilities Products

We are currently seeking a high calibre professional to join our team as a Manager Liabilities Products.

In this role you will:

• Manage and grow the Liabilities Business for Retail Banking to optimize profitable growth and achieve business targets
• Design, execute, and evaluate targeted deposit campaigns to drive customer uptake and ensure campaign effectiveness
• Develop new products or features, support new journey launch and enhance service propositions related to deposit to increase market competitiveness
• Support strategic development of Liabilities Business for long term sustainable growth
• Support data analysis on deposits customer behavior and respective pricing strategy
• Provide support for operational activities associated with rate adjustments and branch enquiries, ensuring timely and accurate resolution in line with business requirements
• Adhere to regulatory requirements and internal guidelines for ongoing product governance and new product/service rollout
• Oversights of service level quality and the resilience of end-to-end processes effectively to achieve high customer satisfaction and mitigate reputational and regulatory risk

To be successful you will need:

• University degree in a relevant discipline with relevant experiences
• Strong knowledge of the retail banking business, including industry dynamics, regulatory environment and customer demands
• Solid product, project and people management experience
• Strategic thinker with strong customer centric, analytical and innovation mind set
• Proven ability to understand complex issues, manage conflicting priorities, and execute pragmatic business oriented solutions
• Highly motivated, eager to accept new challenges, and able to work under pressure
• Strong capability to build connections and work collaboratively with others

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

https://www.youtube.com/embed/QmZ7Un5gR8c?si=LCa6slfBqlUlxUE-