Manager Card Acquisition
Central, Hong Kong Island, HK
GCB 5
We are currently seeking a high calibre professional to join our team as a MANAGER CARD ACQUISITION.
In this role you will need:
- Support the development of the card acquisition strategy to deepen market penetration and increase market share
- Design and deliver cost-effective acquisition campaigns to drive new card intakes, with clear and compelling customer propositions
- Manage and coordinate acquisition channels to ensure acquisition initiatives are executed smoothly and targets remain on track
- Lead customer journey improvements, partnering with relevant business units to deliver a seamless end-to-end experience across channels and touchpoints
- Partner closely with the Risk team to refine credit policies
- Drive end-to-end project delivery activities, including delivery planning, P&L forecasting, requirements scoping, card scheme negotiations, risk clearances, product commercialisation, and cross-stakeholder coordination to achieve business objectives
- Provide day-to-day business and operational support, including business result tracking, cost control and monitoring, preparation of project proposals and management reporting, campaign fulfillment, and handling customer enquiries and complaints
- Ensure business activities comply with all applicable regulatory requirements, and provide ongoing support to maintain effective regulatory controls
To be successful you will need:
- University degree holder, preferably majoring in Business Administration or a related discipline
- Work experience on credit card is preferred. Experience in digital projects or analytical areas would be a plus.
- Strong business acumen and project management skills
- Self-driven with strong drive and positive working attitude
- Excellent analytical and problem-solving skills with critical thinking
- Able to work with stakeholders from various functions and disciplines to drive business outcomes
- Fluent in Cantonese and English with good presentation skills
Opening up a world of opportunity
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Issued by The Hongkong and Shanghai Banking Corporation Limited.
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