Head of Community Investments

Brand:  Hang Seng Bank
Area of Interest:  Communications and Marketing
Location: 

Central, Hong Kong Island, HK

Work style:  Hybrid or Home Worker
Date:  21 Oct 2025

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Some careers have more impact than others

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Community Investments 

As a leading corporate citizen, Hang Seng places strong emphasis on investing in impactful community development initiatives and promoting good corporate citizenship through positive community participation by staff and the general public.  

The Community Investments function drives and implements the Bank’s community investments strategy and programmes, staff volunteer activities and plays a strong supportive role in the ESG reporting process. We work closely with our community partners to develop, launch and execute corporate responsibility programmes that help enhance social and environmental well-being relevant to present day needs.

We are currently seeking a high calibre professional to join us as Head of Community Investments, reporting to Head of Corporate Communications and Community Investments.

Principal responsibilities

  • Reporting to the Head of Corporate Communications and Community Investments, the incumbent is responsible for leading a small team to support the Bank in driving its community investments strategy and the development of initiatives for community good and promote the Bank’s good corporate citizenship.
  • Work with NGO partners to develop and implement “flagship” community investment initiatives and the Bank’s business strategy.  
  • Increase brand equity by developing and implementing proactive external and internal communications strategies and campaigns to highlight the Bank’s CSR efforts and standing as a good corporate citizen to increase brand equity.
  • Drive effective engagement of relevant external stakeholders and partner with internal departments and staff to raise awareness on the importance of ESG in the current business environment and encourage participation in volunteer activities.
  • Support production of the Bank’s annual ESG Report to maintain high regard of Hang Seng’s contributions
  • Determine and manage effective use of the Bank’s charitable donations and sponsorships budget.
  • Attend and/or give guidance where appropriate for internal and external events and functions where the Bank is providing support of community investments activities.
  • Establish and maintain a robust and effective control environment across the department to ensure compliance with HSBC Group policy and procedures, together with early identification and effective resolution or escalation of issues that arise.
  • Advise Hang Seng China and other subsidiaries on community investments strategy and initiatives.

Requirements

  • Significant experience managerial experience in CSR for sizeable corporations
  • In-depth understanding of ESG trends and requirements
  • Ability to identity and lead new and innovative community programmes, to successful implementation; manage complex projects under tight deadlines
  • Innovative thinking with strong leadership skills to work directly with senior management
  • Strong and extensive communications skills to generate mileage, impact and external recognition
  • Good sensitivities to public, social and environmental issues
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service

 

 

You’ll achieve more when you join Hang Seng Bank Limited.
 
www.hangseng.com/careers
 
https://www.linkedin.com/company/hang-seng-bank

 
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
 
Issued by Hang Seng Bank Limited