Global Markets Operations Associate (FX & MM team) - Hang Seng Bank (HK)

Our Global Markets Chief Operating Officer’s Office is dedicated to manage non-financial risk, drive digital and transformation strategic execution, analyses big data and market opportunities, as well as provide business management support for Global Markets. The team plays a key role in enabling high performance, mitigation of potential risk, promoting digital transformation to drive our business forward.

 

We are currently seeking a high caliber professional to join our Global Markets as Global Markets Operations Associate, reporting to Head of FX, MM.

 

Principal responsibilities

• Assist the team manager to provide operational support to global markets business, with focus on treasury settlement in handling FX, MM and / FX Derivatives
• Ensure proper operation of various Global Markets products traded with interbank / corporate customers, including deal validations, affirmations / confirmations, events processing, settlement, reconciliation and regulatory reporting
• Design and implement operational procedures complied with internal guidelines and relevant regulatory requirements
• Coaching staff to complete daily operations and provide on the job training
• Participate in the development, testing and implementation of relevant investment product launch and system enhancement

 

Requirements

• University degree in a related discipline OR other relevant qualifications
• Proven working experience in operations with good knowledge of Global Markets products preferred
• An understanding of the FX, MM and FX Derivatives operations and their related requirements.
• Willingness to work on flexi-hours and public holidays
• Attentiveness to details and self-motivated with the ability to work independently and under pressure
• Proficiency in both English and Chinese, fluency in Putonghua an advantage
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes