FX & Commodities Operations Manager, Markets & Securities Services

Role Purpose

The Asia Regional FX & Commodities function in Hong Kong is the evolution of a regional structure created to support the FX & Commodities Operations target operating model for the 19 sites across the Asia Pacific region.

Responsibilities:

• The primary remit of this role is to collaborate with Global Treasury / Capital Management team to supervise the daily processing for HSBC Asia Holdings LTD (HAHO) based in Hong Kong, trade lifecycle events and settlements are effected within tight deadlines and are in compliance of all risk controls.
• The candidate will provide a near-shore support for HSBC Macau overseeing the offshore team’s daily processing activities to ensure service level agreements (SLAs) are met.
• The role will work closely with the Business Heads in Macau, Finance and Compliance and Global Payment Solutions Operations teams to ensure all processing aligns with local regulations. 
• The incumbent is also expected to provide regional oversight across the APAC sites on subject matter experts, ensuring consistency, compliance and operational excellence across the region.
• The role requires regular cross-sites engagement and coordination, use of post trade analytics on performance monitoring and alignment to global processing standards and designs.
• The candidate will be expected to have strong communication and leadership skills; strong problem solving under time pressure (e.g. settlement breaks, trade fail, system outages).
• The candidate will be required to follow FIM’s processing control principles to ensure transactions are processed accurately without operational errors or losses in accordance with Global Standards.

Knowledge & Experience / Qualifications

• Strong problem-solving skills – to effectively resolve day to day BAU operational issues
• Pro-active and driven – willing to learn demonstrating the ability to learn new or complex processes quickly on routine BAU, Client Efficiency/Post Trade Analytic activities, or project initiatives
• Client Services - demonstrate the ability to interact with internal/external clients and managing client expectations
• Demonstrate strategic thinking – understanding the key essence of the process designs and controls
• Good communication skills with clear and concise articulation of details
• Subject Matter Experts (optional) - knowledge and past experience in dealing with Global Market products including Precious Metals; and related end to end operational processes and controls will be an advantage – confirmations, settlements, GL Posting, Nostro/Suspense Account Reconciliations.