Business Risk and Control Manager

We are currently seeking a high calibre professional to join our team as a Business Risk and Control Manager.

Principal Responsibilities

In this role you will:

• Handle operational incidents, customer complaints and escalation.
• Develop and execute control monitoring plans (as requested by Control Owners); work with Risk Owners to identify and oversee completion of remediation actions.
• Co-ordinate the Risk Control Assessment (RCA) process on behalf of Risk Owners and Control Owners as requested (e.g. trigger event monitoring; stakeholder engagement; meeting organisation and outputs etc.); engage Risk Stewards as required.
• Produce Business/Function operational risk reporting and insight based on RCA results for use by Risk Owners, Control Owners, Risk Stewards and wider stakeholders or governance Track and provide advice on the completion of management response actions; ensure timely and accurate recording in the operational risk management system.
• Promote non-financial risk awareness, including training and communications for the Business Assist the business in streamlining initiatives while maintaining/ improving the risk control environment.
• Provide feedback, guidance and advice to the Business on proposed operational risk policy and likely impact.
• Establish / maintain strong working relationships with the risk owners, control owners and risk stewards to ensure the business is compliant.

To be successful you will need:

• Previous experience in Risk Management within a global organisation, working across cultures. 
• Ability to present complex issues confidently and concisely to Senior Management using simple language
• Comprehensive knowledge of the external environment (risk, regulatory, political, competitors etc.). 
• Outstanding relationship management, collaboration and influencing skills with experience of positive, challenging interactions with senior executives across multiple functions. 

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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