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Assistant RM Support Manager

Location: 

Central, Hong Kong Island, HK

Brand:  HSBC
Area of Interest: 
Closing Date:  Office Worker
Date:  29 May 2026

Job description

GCB 6

 

 

We are currently seeking a high calibre professional to join our team as an Assistant RM Support Manager.

 

In this role you will: 

  • Validate and ensure outputs from relationship management team are in line with regulatory, compliance and internal standard through screening or sample checking
  • Ensure Relationship Service Management Team is aware of quality and compliance status through collations of checking results
  • Deliver refresher training or briefing to the team and ensure awareness of latest regulatory, compliance and internal standard requirement and frequent errors
  • Share best practices within and among relationship team or internal working partners
  • Provide effective and efficient operational support to the relationship management team in particular on complex relationships and complicated operation requests
  • Provide input and suggestions on process streamlining and various control mechanisms
  • Provide coaching to new or inexperienced Customer Services Officers on operational
  • Support senior management in identifying strategies to maintain and enhance overall relationship return and ensure early identification of potential credit issues
  • Identify streamlining opportunities on credit workflow and process
  • Identify weakness on existing process and procedures and propose and or implement effective control mechanisms
  • Complete review and submission of credit risk returns including limit excess or exception, security or documentation outstanding, monthly credit control reports, etc

 

To be successful you will need: 

  • Thorough understanding of general banking products and services as well as having sound knowledge in using bank operating systems like Customer Relationship Management System
  • Solid understanding on credit assessment and operations, approval process and security documentations is preferred, but not essential
  • Be customer-focused with excellent interpersonal and communication skills
  • Be dynamic and self-motivated, with strong analytical and problem-solving skills
  • Fluent in spoken and written English with knowledge in Putonghua is an advantage
  • Proficient in using Lotus Notes, Microsoft Word, Excel and PowerPoint

 

Opening up a world of opportunity 
http://www.hsbc.com/careers 

 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

 

Issued by The Hongkong and Shanghai Banking Corporation Limited. 

https://www.youtube.com/embed/QmZ7Un5gR8c?si=LCa6slfBqlUlxUE-

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