Assistant Proposition Manager - Hang Seng Bank Limited (HK)

Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. 

 

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services.  As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

 

We are currently seeking a high caliber professional to join our team as Assistant Proposition Manager, reporting to Head of Credit & Capital Management.

Principal responsibilities

• Generate and manage up-to-date loan related records and reports, ensuring accuracy and timeliness. Identify and investigate discrepancies for rectification through liaison with various business functions/ departments
• Assist project team in defining clear criteria for acceptable solutions of workflow to ensure meeting business needs, manage UAT and preparing detailed reports.
• Responsible for HKMA regulatory reports preparation (e.g. SME Survey, BELR, RML, etc.), ensuring our compliance with regulatory standards.
• Continuously seek opportunities to improve processes and procedures related to loan transactions.
• Responsible for investigating operational issues, problems and new opportunities. Provide initial high-level options for solution design, factoring feasibility (commercial, business, technical, delivery, etc.) and business / change impact
• Keep abreast on latest technology / best practices in banking industry and deliver changes to current processes with efficiency and cost improvement

Requirements

• University graduate in related disciplines or other relevant qualifications
• Minimum of 2 years’ relevant experience in project management/business analysis capability
• Knowledge in commercial banking business, especially in loan, is preferred
• Familiarize with different ranges of business analytical tools like data models, process flow construction, customer journey mapping etc.
• Being proactive, innovative, with good communication and analytical skills
• Proficiency in both spoken and written English and Chinese
• Ability to adopt a growth mindset and proactively identify and bring about change opportunities
• Great sense of ownership and servicing mindset to ensure efficient and effective front-to-back processes and excel customer experience

#CMB