Assistant Investment Operations Manager (Client Reporting) - Hang Seng Investment Management Limited

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Hang Seng Investment Management Limited (HSVM)

Established in 1993, Hang Seng Investment Management Limited ("Hang Seng Investment") is a wholly owned subsidiary of Hang Seng Bank Limited. As one of the largest home-grown asset management firms in Hong Kong, Hang Seng Investment is a pioneer in indexing solutions, with more than 30 years of asset management experience. Since 2022, Hang Seng Investment has managed The Tracker Fund of Hong Kong (TraHK) and is currently the largest ETF manager in Hong Kong by assets under management. Hang Seng Investment is committed to providing comprehensive investment management services through investment managers with extensive experience in managing funds (including a series of ETFs and retail funds) and investment portfolios, for institutional and individual clients. Building on our strong local foundation, we are actively expanding our business across Mainland China and international markets, further strengthening our position as a leading global asset manager.

We are currently seeking a high caliber professional to join our team as Assistant Investment Operations Manager (Client Reporting).

Principal Responsibilities

• Produce and deliver scheduled and ad-hoc client reports (including portfolio valuation and holding reports, performance and benchmark reports) and fund factsheets, ensuring high accuracy and delivery within agreed SLAs.
• Provide reporting support to client accounts
• Participate in client reporting projects and change initiatives, including report enhancements, onboarding of new mandates/funds, process standardisation and automation.
• Support ad-hoc data requests and queries from stakeholders, including Client Management, Finance, Marketing, Sales and Operations.

Requirements

• University degree in Business, Finance, Data Analytics or related disciplines
• 2-5 years of relevant experience, ideally within asset management or a financial services provider supporting investment operations and/or client reporting.
• Strong attention to detail and accuracy
• Ability to work under pressure, prioritise effectively and manage multiple deliverables in parallel.
• Advanced skills in Microsoft Office (Excel, Word, Outlook)
• Self-motivated, adaptable team player with a continuous improvement mindset.
• Prior experience in client and/or fund reporting processes is an advantage.
• Experience managing and analysing large datasets is an advantage.
• Great sense of ownership and servicing mindset to ensure efficient and effective communication with different stakeholders for business outcomes.