Relationship Director (Senior)

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Relationship Director or Senior Relationship Director.

The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions. Your key aim will be to operate as a person of influence to our customers with a turnover of between 15M and 350M, where you will also be responsible for customer service excellence to our existing and prospective customers.

Customer portfolios will consist of both domestic and international relationships and will involve managing all aspects of the relationship including operational and credit risk. To be successful in this role you will create and maintain strong and evolving partnerships internally and externally.

In this role, you will:

• Be an ambassador for HSBC and develop the bank’s profile in the local business and wider community
• Supporting customers and placing their needs at the forefront of all that we do, setting world class standards
• Seeking new opportunities and nurturing existing relationships to identify new business opportunities
• Building a network of business introducers in the local professional and business community.
• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk
• Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions

To be successful in this role you should meet the following requirements:

• Experience working in a relevant role within Corporate Banking/Business Banking/Financial Services
• Proven ability in identifying and meeting customer’s needs and generating complex lending both monetary and applying appropriate products and solutions to help customers realise their dreams and ambitions
• Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
• A track record of business development / winning new business
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes
• Highly skilled at building and managing complex relationships
• Self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines
• Excellent communication skills – both written and verbal – and an ability to influence and negotiate effectively

This is a hybrid position with the base location being Castle Doningon, Leicestershire. We also have an office in Northampton. Clients are based across the East Midlands region and travel will be expected to see clients, prospects and professionals on a regular basis.

Continue to grow with our internal opportunities.

We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism.  This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. 

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500