Relationship Manager

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC, and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

  
HSBC Corporate Banking in the UK provides both domestic and international commercial banking services to our existing and prospective clients. Clients will typically have turnover of £15m to £350m.

This role of the Relationship Manager is to manage a portfolio of non-complex Corporate Banking clients.  The role holder will maintain and grow profitable long-term relationships and will manage all aspects of the relationship including portfolio management, identifying opportunities for growth with existing and prospective clients, operational and credit risk, stakeholder management and delivering exceptional customer service.  

 
Your responsibilities will include:
 

•    Identifying strategies to maintain/enhance overall relationship return and ensure early identification of financial and non-financial risk issues.
•    Support the achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment.
•    Identify growth opportunities with existing clients and business development opportunities with new prospective clients, undertaking appropriate analysis and preparation of proposals, presentations and pitches for new products and services
•    Act as primary point of contact on the portfolio for clients and internal colleagues.
•    Work on the preparation of structured and focused application remarks for clients, covering annual reviews and new money proposals
•    Complete review and submission of credit risk returns including limit excess/exception, security/documentation outstanding, monthly credit control reports etc.

 
The ideal candidate for this role will have:

 
•    Experience working in a relevant client facing role within Commercial Banking (CMB) is essential.
•    Proven ability in identifying and meeting customer’s needs, applying appropriate products and solutions is essential.
•    A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes.
•    Highly skilled at building and managing relationships with excellent written and verbal communication skills and an ability to influence and negotiate effectively
•    Self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines.
•    Comprehensive credit skills and knowledge is essential.

 
This is a hybrid position with the base location being Cardiff.  Clients are typically based across Wales and there is an expectation of the working week consisting of home and the office base working, along with visiting clients on a regular basis.   It is therefore important that the successful applicant has a full UK driving licence and lives within an easily commutable distance of this area.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes:

•    Private healthcare for all UK-based employees
•    Enhanced maternity and adoption pay and support when you return to work
•    A contributory pension scheme with a generous employer contribution.

 
To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click on this link

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500