Head of Investigation HBCE (f/m/d)

Head of Investigation HBCE (f/m/d)


At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger! We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

Here in France, you’ll help evolve and grow our business. Are you organized, rigorous, responsive? This role requires excellent leadership, change and people management, strategic planning, communication, teamwork and networking skills to deliver a service to the HBCE markets in line with the risk appetite of the respective MLRO’s and market regulators, consistent with FCI’s overall direction of travel and sensitive to budgetary considerations.? Do you like working in a team and in a dynamic environment? If you answered yes to any of these questions, we want to hear from you!


What you will do:
This is a senior leadership role charged with leading the Continental Europe FC Investigations (FCI) function.  The role works closely with the FC Investigations colleagues across the bank to manage the effective delivery of FC Investigations for the Continental Europe markets.  This role is involved in decision making and providing expertise to Financial Crime Detection teams as well as Transaction Monitoring (TM), FCI Change projects and overseeing the delivery of all investigations and analytical outputs, including controls management and the operational efficiency and effectiveness of the function, senior stakeholder engagement, and providing coordination HBCE Investigations teams.  The jobholder has a significant role to play in supporting the growth and optimal performance of the CoE in India as well as our supporting Global Service Center in Krakow and embedding TM Operations in Investigations.


In this role you will:

• Direct and oversee the end-to-end delivery of the France investigations, including collaboration with the CoE and Global to achieve timely service delivery in line with regulatory expectations and Global Procedures

• Build capability and maintaining/improving operational effectiveness

• Provide capacity planning, leading transformation initiatives (e.g. Transaction Monitoring implementations), driving optimization/efficiency initiatives for the function, drive investigations quality/training agenda, support internal/external Assurance/Audit/Reg examinations, and location optimization

• Support the continuing integration of the TM Ops team into Investigations, optimising processes and governance to achieve a seamless E2E view of investigations

• Oversee compliance with Investigations procedures at country level, including HBCE sites across the legal entity & escalation as appropriate from those sites

• Communicate to market CEOs, other senior business and Compliance colleagues the risks identified and arising from investigations, and work with those partners to remediate risks as necessary

• Represent HBCE Investigations in senior Group, Region, governance fora and support the preparation of submissions for relevant fora as necessary   

• Enhance effective risk management by working closely with Risk Stewards and other first line Compliance colleagues, for example Detection and Complex Investigations

• Serve as Investigations Control Owner and ensure Issues/Control Monitoring Assessments are appropriately managed

• Manage & provide strategic direction to large teams, either directly or through matrix arrangements

• Lead the people agenda for the HBCE Investigations teams

You should apply if you have: 

• Proven track record of strategic leadership, planning future capacity/capability requirements and delivering effective implementation planning

• An effective people leader, including the ability to manage multiple teams and individuals to perform at their best, both through direct and matrix management arrangements

• Capable of working in a complex environment with multiple variables and unknowns

• Financial crime risk management experience, including the ability to manage complex operational matters arising from multiple sources

• Proven track record of creating operational efficiencies whilst maintaining quality in an operational process

• Excellent decision-making skills and judgement, including analytical and strategic thinking and an ability to prioritise and set clear targets for teams

• Stakeholder management, including effective communications, relationship building, negotiation and conflict resolution

• Flexible and adaptable, showing agile approaches to work and an ability to reconcile different market, regulatory and Global requirements

• French and English language is required

• FC Investigative experience is highly desirable

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you. 


What you’ll get in return:

HSBC has been certified “Top Employer 2025” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Luxembourg, Netherlands, Poland, Spain and Switzerland.

HSBC in France has been certified with LinkedIn Top Employer 2024 for Finance, recognising our team as a great place to work within the Finance industry.

Not only is HSBC a great place to work, but we also offer the following unique and exciting benefits & opportunities!

• We’ll help you progress your career, including access to development programmes, through HSBC University and our Degreed platform
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security, and can include company savings plan (PEE), savings plan for collective retirement, mutual insurance for you and your family, loyalty bonus, a Time Savings Account to monetize untaken off days (CET)…
• A Work Council which offers ticketing, travel, sports, legal aid, Christmas vouchers, Summer break vouchers…
• Our family-focused benefits can help you to support your loved ones and include family events days off (wedding, civil union…), additional maternity or breastfeeding leave, birth bonus, partial reimbursement of childcare costs, assistance to employees taking care of a relative with disability…
• We’ll give you a huge range of resources that support your well-being (yoga, sophrology, Mindfulness app)
• You’ll have international opportunities - this can be your place to start and branch out to anywhere we have offices
• A work environment that promotes Diversity & Inclusion, where you’ll be able to join our different Employee Resource Groups
• These benefits are on top of local usual benefits in France (refund of transport fees at 50%, 5 weeks of paid vacation & RTT, meal voucher card or corporate restaurant depending on location)

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers & ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

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For further information on building your career at HSBC, please visit: www.hsbc.com/careers