Senior Underwriter

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

The Senior Underwriter will make sound, well-documented credit decisions on both mortgage and Partner Capital Loan applications ensuring each decision adheres to all HSBC requirements and is supported by documentation in each file.

As our Senior Underwriter you will:

• Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, operational risk)
• Meet all performance targets including standards in quality and productivity
• Abide by first call resolution in alignment with global standards to promote customer satisfaction
• Escalate / proactively manage service levels at times of increased service pressure

You´ll likely have the following qualifications to succeed in this role:

• Mortgage Underwriting experience as well as knowledge of Mortgage systems (both LOS and Image)
• Proven bank, mortgage business, mortgage systems related experience or equivalent
• Minimum of bachelor’s degree in business, accounting, related field or equivalent experience
• Proven communications, organizational, analytical, administrative, problem-solving, project management and interpersonal skills
• Proficiency with personal computers as well as pertinent HSBC systems and software
• Ability to meet deadlines and objectives independently and within the team

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.