Senior Mortgage Business Analyst

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Company Purpose 
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

Role Purpose
The Sr. Mortgage Business Analyst is responsible for extraction and preparation of data within the mortgage division. This role involves sourcing, cleaning, and organizing large datasets to ensure they are ready for analysis. The analyst works closely with IT and data engineering teams to maintain data integrity and streamline data collection processes. By ensuring the availability of accurate and comprehensive data, they support the analytical efforts of the organization, enabling informed decision-making and strategic planning. Their work is crucial in laying the groundwork for further analysis that drives efficiency, enhances customer experience, and boosts profitability.

As our Senior Mortgage Business Analyst, you will:

• Reporting: Create reports and BI dashboards to present insights to management.
• Collaboration: Work with cross-functional teams to identify business issues and develop solutions.
• Analyze and Evaluate: Dive deep into mortgage processes to pinpoint improvement areas.
• Data Analysis: Gather and analyze data to spot trends and opportunities.
• Strategy Development: Create and roll out strategies to optimize operations, boost profits, and enhance customer experience.
• Expert Support: Provide expertise to support stakeholders and teams.
• Stay Updated: Keep abreast of industry trends and emerging technologies.

 
The final fixed pay offer will depend on the candidate and a few variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location. 
 
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. 

You´ll likely have the following qualifications to succeed in this role:

• Bachelor's degree in business, finance, or equivalent experience
• Proficiency in, SQL, Altair, SAS-EG, Python, Google Cloud Platform, LookML
• Knowledge of Looker
• Strong understanding of mortgage regulations, products, and services
• Strong experience in data and/or business analysis
• Strong analytical, problem-solving, communication, attention to detail, and presentation skills.
• Ability to work independently and in teams
• Experience with Black Knight’s MSP and Passport data query tool (Desirable)
• Mortgage servicing business analysis (Desirable)
• Experience in managing projects and implementing technical solutions (Desirable)

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay package in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.