Mortgage Post Closing Specialist

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Mortgage Post Closing Specialist is responsible for a complete post-closing review, including but not limited to collateral review, disclosure reconciliation/remediation, receipt/review of trailing documents and flood pre-review.

Here’s what you can expect:

• Complete collateral (note) review for salability.  Provide support for loan delivery, verify MERS registration.
• Complete full post-closing check list review (Executed closing documents, at closing conditions, disclosures, data etc.) for accuracy and completeness.
• Support closing disclosure reconciliation for fee tolerance violations and clerical corrections.  Execute amended CDs and issue refund/cure checks, if applicable.  Print/Ship amended CDs, ensuring completed within the regulation timeframe.
• Complete review of Final Trailing documents and request corrections if required.  Ensure timely resolution/receipt of the corrections required. 
• Complete Flood Pre-Review to ensure no regulatory violations prior to closing loan.
• Request corrections, if required, working with Closing agents, Attorneys, Title Companies, County Clerk Recording office and borrowers, if necessary.  Ensure timely receipt of corrections/missing documents.
• Ensure adherence to regulatory and investor guidelines and internal policies.
• Support ongoing audits for the department.
• Ensure document images that are required for servicing set-up are transferred to the sub-servicer. Work with sub-servicer on any missing document requests or servicing loan issues that they escalate to HSBC.
• Raise awareness of any potential risks or trending errors to management and/or appropriate departments.
• Foster a strong working relationship with internal and external counterparts.
• Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, operational risk, etc).
• Meet all performance targets including standards in quality and productivity.
• Abide by first call resolution in alignment with global standards to promote customer satisfaction.

You´ll likely have the following qualifications to succeed in this role:

• Minimum of bachelor’s degree in business, accounting, related field or equivalent experience.
• Post Closing or Closing experience as well as knowledge of Mortgage systems.
• Good banking, mortgage business, mortgage systems related experience or equivalent
• Proven communications, organizational, analytical, administrative, problem-solving, project management and interpersonal skills.
• Proficiency with personal computers as well as pertinent HSBC systems and software.
• Ability to meet deadlines and objectives independently and within the team.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.