Senior Communications Manager, WPB

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We are currently seeking an experienced professional to join our team in the role of Senior Employee Communications Manager

Sitting within the UK Communications team, this role supports the Head of Communications for WPB UK to manage and execute the employee communications strategy across WPB UK in order to drive engagement and help deliver the business objectives.  The role has line management responsibility for one team member.

As a senior member of the WPB Communications team, the role holder will work flexibly alongside colleagues to develop and create high quality employee engagement strategies and content aimed at and about WPB, to support the UK communications strategy and business priorities.  The role holder will deputise for the Head of Communications for WPB UK as required at meetings, events, working groups and projects, and take shared responsibility for incident management, including some out of hours work as required.   

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Support the Head of Communications for WPB UK to manage and execute the employee communications strategy across WPB UK in order to drive engagement and help deliver the business objectives
• Act as lead employee communications business partner to HSBC Private Bank UK, UK Customer Channels and other key areas of WPB as required
• Provide strategic advice and deliver consistency of message, support the development and execution of comms plans 
• Support on change programmes and issues management
• Line manage one direct report

To be successful in this role you should meet the following requirements:

• Significant experience in developing and implementing end-to-end employee communication plans at a senior level
• Experience in advising on and managing change communications and crisis communications
• Excellent knowledge of communication trends and best practice
• Natural creative thinker and rapport builder, with experience dealing with senior stakeholders and navigating a complex matrix organisation
• Understanding of best practice in measuring the effectiveness of communications in order to iterate and increase their business impact

This role is based in Birmingham on a hybrid basis.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500