Regional Protective Security Access Control Manager

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.


We are currently seeking an experienced professional to join our team in the role of Regional Protective Security Access Control Manager.

Protective Security (PS) is responsible for protecting our people,  Protective Security (PS) safeguards people, buildings, and assets across HSBC through physical and electronic countermeasures, governance, and partnerships with technology, third parties, and regulators.
This role leads the Access Control function for the UK and Europe, including team management, financial/capital planning, access system governance, incident management, and vendor oversight, ensuring compliance with Group PS, Technology, and regulatory requirements.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Lead and manage the Access Control team, including governance of PIAM/PAC systems, SES devices, and Genesys platforms.
• Oversee financial planning, budget management, and 12-month capital planning in line with HSBC policies.
• Act as Third Party Engagement Manager (TPEM) for contracts, ensuring service delivery, compliance, and vendor performance.
• Ensure governance and compliance across access control processes, including remediation of Data Visa and Helios issues.
• Lead incident management for access control and technology systems in partnership with Technology Support Managers.
• Drive product management and continuous improvement of access control platforms and digital security applications..
 

To be successful in this role you should meet the following requirements:

 • Financial and budget management expertise.
• Product management experience.
• Strong knowledge of risk and control, risk management, and governance.
• Demonstrable expertise in access control technologies and protective security systems.
• Experience in technology incident management and resolution.
• Genesys (or equivalent telephony system) knowledge.
• Line management and third-party/vendor oversight.
• Change management and delivery of process improvements.
Desirable
• Experience delivering security projects to tight timescales.
• Knowledge of HSBC Group policies and FIM frameworks.
• Familiarity with regional regulatory requirements for Protective Security.
• Experience working across multiple markets and matrix organisations.


This role is based in UK Hybrid.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. 

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500