Head of Channel Development - Premier and International

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Head of Channel Development – Premier & International. This is a new and exciting senior leadership role responsible for all critical non-customer facing activity for the Premier & International Business. You will play a crucial part in driving Premier & International key priorities, bringing together groups across the organisation, and achieving business area ambitions. You will work closely with the Customer, Product, Propositions, CRM Teams and other stakeholders to drive pace and delivery aligned to key Premier & International priorities.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Line manage team of up to 6 including Head of Frontline Contact and other non-customer facing roles.
• Own the frontline contact approach, operating rhythm, and oversight of the Premier & International business 
• Interface with Customer, Product, Propositions, Wealth, Channels Strategy Implementation, Data, CRM and Risk.
• Drive pace and delivery aligned to key Premier & International priorities, bringing together groups across the organisation
• Reports directly to Head of Premier & International. Senior leadership role.  

To be successful in this role you should meet the following requirements:

• The role requires strong leadership skills and strategic thinking / execution within a channels business.
• Experience of managing / overseeing transformation and business change
• Demonstrable experience of interpreting and analysing data to support business decisions
• Knowledge of risk and operations
• Relationship banking knowledge would be nice to have but not essential

This is a hybrid role and can be based in Birmingham, Leeds, Chester, Sheffield or Whiteley.

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500