Global Real Estate Services Product Owner

Global Real Estate Services Product Owner

Real Estate Services (RES) creates inclusive, digitally enabled spaces for meaningful collaboration and experiences, while ensuring safe, sustainable, and resilient operations for HSBC and all the people around us.  Real Estate Services is responsible for HSBC’s property portfolio which covers more than 30 million square feet in over 50 markets. Our properties are used by over 200,000 colleagues to support our customers worldwide. Whether it's a customer entering a branch, or colleagues collaborating in an office, we can make their experience transformational and meaningful.

In this fantastic new role, you will join a growing team and take responsibility for defining the business outcomes of RES technology change, ensuring these are delivered across all functions, geographic sites and regulatory jurisdictions. You must be able to deliver technical expertise in terms of product management. There will be significant impacts across all teams that need the SME expertise and support to transform into a Digital function

This is a truly, senior, global role, working closely with all areas of RES, ensuring people, process and system changes are aligned, especially Technology and Data.

In this role, duties will include:

• Owning the Real Estate Services Digital journeys and experiences e.g. MyDay
• Ensure that product activities in Real Estate Services Technology are globally consistent and that projects are rolled out in a globally coherent and effective manner
• Supporting the definition and delivery of OKRs for Real Estate Services
• Developing and managing execution of the delivery roadmap
• Governance across all global functions and businesses, corporate offices, partners and vendors

 To be successful in this role you should have the following skills:

Technical:

• Project management
• Corporate real estate services
• Product ownership
• Business partnering
• Change implementation
• Change design
• Digital technologies, e.g. automation, machine learning etc.
• Executive Leadership
• Developing, aligning and translating strategies and plans to achieve business and functional goals
• Writing and presenting board papers
• Stakeholder management

Behavioural Skills:

• Customer Orientated
• Outcome Orientated
• Problem Solver
• Strategic thinker
• Team management

Cognitive Skills:

• Divided attention
• Auditory processing
• Critical thinking
• Collaboration

This role can based in London or Birmingham on a hybrid basis.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500