Vice President Operations

Job title: Vice President Operations

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Vice President Operations

Principal responsibilities

• The role will entail working closely with various Product and Technology streams in data life cycle (both upstream and downstream), Global Standards and Regulatory programs, Data Quality programs, Chief Data Office and other ongoing project work streams. Since this is a senior management position, it will require working with multiple senior stakeholders across the group.
• The role will have responsibility to manage a team of approx. 120 staff, strategically aiming to improve data quality and building strong data capability and domain experts with in the team. The individual will need to work quite independently without day-to-day supervision and ensure team remains on top of the agenda.
• The role requires individual to understand data structure & taxonomy. Maintain a very active engagement with senior stakeholders where priorities may continuously change and stakeholders’ requirement can be dynamic.
• The role will also need to deal with multiple priorities, requires significant project management skills ,understanding business data needs of number of business consumers and cleansing legacy data, hands on approach and good understanding of the wider business model will be required.
• Leading data quality improvement initiatives, owning and driving the agenda in a dynamic and challenging business environment,
• Work independently, participate in various forums and provide ideas for improvement in terms of process flow and procedures, generate trust and confidence by communicating powerful, persuasive cases to convey complex messages and make use of advanced presentation techniques to communicate to a variety of audiences.

Qualifications -

• Minimum 10 years of management experience in managing teams & stakeholders in operational and/or project management role. Experienced in Risk and Operations Management.
• Experience in data/ operational quality standards/ developments in the market-place; Advanced Investment Administration experience essential
• Application support experience highly desirable; At least 2 - 3 years' leadership experience / exposure in the Capital Markets, Reference Data management. Good understanding of regulatory requirements and Global Standards.
• Ability to interpret complex data, negotiate and collaborate; take difficult decisions in a complex operational environment, manage resources to continually improve customer service and achieve productivity targets; quickly understand the process and add value to the business, interpret complex changes in regulatory guidelines and assess impact; plan and manage multiple tasks with competing deadlines and work under pressure.
• Strong business and commercial orientation; Good presentation skills, Strong analytical skills with a problem-solving capability & drive solutions
• Very good prioritizing, planning and organizing skills; Proven experience in change management and problem-solving; Strong orientation on operational risk management
• Experience of working in a data function interfacing with Global Markets and/or Global Banking systems and processes will be useful, though not critical.
• Proven Client Service Experience & Stakeholder Management; Exposure to Global Markets products; Ability to work on complex queries to resolve issues
• Should be effective in guidance and stakeholder management; Experience of managing crisis situations and take appropriate /timely decision.
• Self-motivated and ability to inspire others; Ability to work independently and a flexible approach to working hours and responsibilities

www.hsbc.com/careers

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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