Vice President

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Vice President

Business: Corp & Inst Banking 

Principal responsibilities

• Take a strategic view of MSS business requirements and subsequent impact to GSC operations and provision of tax services
• Ensure seamless delivery across GSC sites for key fund tax operations delivered from those sites
• Drive forward fund tax operations location strategy through collaboration with other sites
• Demonstrate new ways of thinking to improve performance, Drive change with energy and enthusiasm, Have the ability to communicate clearly, concisely and optimally, identify opportunities to implement scalable solutions that improve efficiency, and or client experience, Inspire and motivate others to achieve their goals and objectives.

What you will need to succeed in the role:

Impact on the Business

• Delivering a robust and standardised service catalogue for the function
• Establishing senior relationships across key stakeholders as interface between these and the function
• Lead on process improvement opportunities within the department and beyond
• Contribute to strategic decision making for operational processes and help to drive business enhancement and growth
• Continued adherence and governance with internal control framework in operations to ensure the strength of our internal control environment within operations
• Deliver tax offshoring strategy in the GSC

Customers / Stakeholders

• Develops close and effective working relationships with the all key stakeholders/clients, globally, and with our active and potential client base.
• Builds close links to key stakeholders in other parts of the MSS Business and related functions

Operational Effectiveness & Control

• Drive the aligning of operating and quality control processes for fund tax operations.
• Provide input on the development of relevant policies and control best practices.
• Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically internal controls and all relevant market regulatory considerations.
• Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.

Leadership & Teamwork

• Skilled in operating in a global matrix organization, delivering business results through influencing, building consensus around common purposes, collaborating on solutions, and dealing with conflict situations.
• Ability and gravitas to work at a peer level with operations and business management teams. Able to robustly stand up to challenges from senior management. Holds individuals accountable, and influences seniors appropriately.  
• Ability to communicate concisely and effectively, providing insight and summaries, using formal structured channels and other less formal mechanisms
• Sufficiently senior to have a ‘viewpoint’ and opinion as well as working with clients, operational and business teams to reach consensus.

Major Challenges

• Working with a diverse and varied set of key stakeholders, influencing key decisions in an environment where there will be differing goals and objectives
• Keep abreast with the latest development in the rules and regulations by the regulators of the various markets and to identify the implications involved to the team.
• Drive client agenda in the team, ensuring we are delivering premium client experience.
• Ensure IT deliveries and change programme meet both client and team needs
• Drive a culture of digitization and metrics / data adoption
• Standardize processes in a divergent function

Role Context

• The candidate will be expected to be a strong communicator - need to liaise with both internal and external clients and escalate issues where required.
• The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring.
• Also by addressing any areas of concern in conjunction with line management and/or the appropriate department. 

Management of Risk

• Be aware of the operational risk scenarios associated with the role and act in a manner that takes account of operational risk considerations
• Incumbent must proactively drive the identification, assessment, mitigation of operational risk
• Incumbent must be aware of the operational risk impacts associated with deficient operations processes and risk impacts due to changes to operations processes and/or technology supporting operations processing
• Incumbent must critically assess existing or proposed processes and escalate identified risks

Observation of Internal Controls

Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators

• Refer to FIM and desk procedure document
• The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
• This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators

Role Dimensions

• All impacted products serviced by fund tax operations

Qualifications - External

What additional skills will be good to have?

• A proven delivery track record combined with a sound knowledge of fund taxation across multiple geographies, either in an operations or Group Tax environment. The role requires a proactive and articulate individual, comfortable being part of a multi-disciplined team, dealing with a broad number of clients both internally and externally including operating hubs.
• Good understanding of tax regulatory environment
• People experience including influencing, guidance and support
• A solutions-led individual, able to self-motivate and deliver high quality results.
• Continuous improvement and project management experience desirable.
• Lateral thinker with an ability to interpret and solve complex issues.
• Ability to act impartially, where required, to arbitrate in matters under dispute, build consensus, and resolve conflicts.
• Excellent client management skills, with the ability to build and develop networks and relationships with both external and internal clients and stakeholders.
• Excellent interpersonal, networking and influencing skills.
• Analytical and detail orientated.
• Strong delivery focus is essential. The role requires a proactive and articulate individual, comfortable with dealing with senior management and able to deliver key messages and tailor output to the audience

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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