Trade and Position Management Processor

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Trade and Position Management Processor.

In this role, you will:

• Engage and contribute positively towards Change management and sustainable savings in relation to Process Efficiencies. Enable the operating model followed by Globally for institutional clients. Take measures to meet target savings for FTE reduction through process re-engineering or efficiency drives. Observe all project/migration timelines. Build robust and open business relationships.  Conduct monthly Business as usual calls. Ensure regular discussions with Business Partners to develop relationships and understand requirements.
• Be the first point of escalation in resolving issues with the Business Partner on a timely & ongoing basis. Responsible for ensuring that the Trades are processed with quality and signoffs sent within set deadlines.  Additional focus on priority clients and strategic approach on valuations should be made to keep the priority clients in mind. Liaise with other process/support verticals (Reconciliations, Pricing, Global Reporting Centre, Training Team, etc.) for the day-to-day process & team management.
• Meet the Key Performance Indicator threshold. Zero escalation from Business Area/Client. To maintain HSBC internal control standards and support internal/external reviews including the timely implementation of audit points. Responsible for ensuring Trade processing operating procedure is followed by management of risks (if any).  Continually assess the risks inherent in department processes and procedures. Identify and reduce manual processes for enhanced operational control. Enable and implement technology upgradation.
• Act as per the role for captured roles. Responsible for ensuring governance on all daily/weekly trackers updated by team. Update all management Information by the stipulated deadlines. Additional review of Job-Aid Matrix, Standard Operating Procedures, process notes, checklists and other internal process related documents periodically. Undertake/participate in projects for improvement in delivery quality and/or timeliness. Supervise User Acceptance Testing as and when required.
• Perform any additional responsibilities that may be required by the Supervisor in support of the ongoing management and development of the division. Undertake/conduct training for all staff including existing and new staffs. Complete all mandatory training as and when required for team and self. Conduct training on ad-hoc basis for any new element in the process. Responsible for ensuring timely follow up on the open & outstanding issues that hinder the valuation.
• Responsible for ensuring Escalation Matrix is followed as per agreement for both the Business Area as well as Kolkata. Timely and accurate publishing of Management Information / Reports. Observe the audit standards of the group and be compliant to all the policies.  NIL return in Audit conducted by Group internal audit, external auditors, Business Risk Control Management. Driving awareness within team of any new policy or code that needs adherence. Take appropriate measures for successful implementation and timely completion of projects or ideas related to process improvement.

• Lead the team as per the span of control and take the primary responsibility for the team’s deliverables.  Responsible for optimum work allocation & scheduling in the team. Manage individual team members’ performance through regular monthly discussions and semiannual appraisal discussions. Escalate & resolve staff related issues in consultation with Line Manager. Responsible for increasing the team’s productivity through various process improvement initiatives. Regularly address team members through team meetings to keep them abreast of any important happening.
• Create strong succession planning / effective cross training to eliminate key person risk associated with self / team members. ensure advanced engagement level within the team. Demonstrate Markets and Securities Services six principles in routine work. The role will demand leading a team of individuals to drive excellent client service within the standard model, of promoting continuous improvement of processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies.

To be successful, you will:

• Bachelor’s / master’s degree in finance / accounting.
• 5+ years of relevant Funds administration experience. Complete understanding of Trade Life Cycle. Excellent knowledge of Capital Markets and Financial instruments. Excellent knowledge in accounting principles and fundamentals of accounting. Clear understanding of the end to end Fund Accounting Model. Working knowledge on the Accounting & Valuations and Trade platform like SimCorp Dimension. Good knowledge in investment accounting, investment valuations, fund industry.
• Technical excellence and people management expertise to achieve target deliverables combined with the ability to get work done from administrators and / or Subject Matter Experts to achieve target Key Performance Indicators. Provide support for seamless re-migration, on boarding of new business and funds in line with Global Operating Model. Strong working knowledge on Microsoft Office. Knowledge in the use of Bloomberg and/or Reuters. Strong Accounting Concepts with a clear understanding of financial statements. Basic knowledge in custody, brokerage, depository, investment accounting, mutual funds and reconciliations

• Ensure strict compliance with processes and Functional Instruction Manual guidelines to mitigate risks and prevent business impact. Identifies and addresses exceptions, failures, inaccuracies, or delays that could lead to operational disruptions. Reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements. Adherence to internal controls. The individual needs to be flexible to work shifts, respond to additional business needs if required and work closely across different jurisdictions and cultures. The individual has to keep the team motivated, ensure they perform at their best and work towards increasing the team’s overall performance in terms of productivity & quality.
• Liaison and coordination with internal and external stakeholders to drive service excellence. Individual also has to develop good working relationship with peers in other process and most importantly with business partners. The working environment is professional, and the individual will have to meet the work-related challenges with the same zeal. To ensure that individuals are able to perform at the desired level, there will be process training & necessary guidance provide by the Line Manager on an ongoing basis. The role will operate within the orbit of the Trade Processing Shell of Funds service’s strategic plan.
• The role will interface with all other Markets and Securities Services Departments and with HSBC global offices as appropriate. Role will require deputizing for the Line Manager whenever required. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring and by addressing any areas of concern in conjunction with line management and/or the appropriate department. The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also, and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators.
• Effective communication skills. Proactive in implementing and driving solutions. Strong working knowledge on Microsoft Office. Ability to build excellent rapport and working relationship with other departments and jurisdiction thus ensuring smooth operations. Should have demonstrated behavior in line with HSBC values throughout. Understanding of Trade Processing related Activities. Previous experience in performing & reviewing funds in Investment Operations / Accounting & Valuations.

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