Subject Matter Expert

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Subject Matter Expert.

In this role, you will:

• The Subject Matter Expert supports transformation initiatives by gathering business requirements, analyzing current processes, identifying improvement opportunities and assisting in the delivery of change outcomes.
• This role is responsible for building Duco reconciliations by understanding data flows to multiple business areas within Markets and security services operations team.
• Conduct detailed business analysis, including process mapping, gap analysis and requirement elicitation.
• Support project managers in defining project scope, objectives and success criteria. Work with stakeholders to validate requirements, challenge assumptions and refine processes.
• Translate business needs into functional specifications and user stories.
• Contribute to solution design discussions, ensuring alignment with business goals and regulatory expectations.
• Participate in testing cycles, prepare test cases and support defect resolution. Assist with change adoption activities such as training materials, communications and readiness assessments.
• Prepare high-quality documentation, process flows, impact assessments and status updates.

To be successful, you will:

• Foundational understanding of transformation methodologies (e.g., Agile, Waterfall, Lean). Strong analytical and problem-solving skills with ability to interpret data and draw insights.
• Familiarity with banking processes such as operational workflows, customer onboarding, lending, payments or compliance.
• Basic working knowledge of risk and controls in a regulated financial environment. Competency with business analysis tools (Visio, JIRA, Confluence, Excel, Power BI preferred).
• University degree in (BE) or (BSc CS) or (BCA) or (MCA) or (MS) or (MTech), MCA or MS or MTech.
• Relevant experience related to ETL, Data Analytics using Python and SQL with exposure to tooling like Duco, Alteryx or TLM.
• 3+ years of business financial services operations experience
• Exposure to financial services, specifically investment banking or middle office processing
• Demonstrated experience in building reconciliations and data analytics

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible work and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***