Senior Product Solutions Engineer

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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Product Solutions Engineer

Business: Product Solutions and Strategic Execution

Principal responsibilities

• Support the creation of a safe and collaborative community in Product Solutions that shares knowledge, ways of working, tools and techniques across teams, disciplines, management and delivery.
• Seek opportunities for continuous improvement of business analysis and testing in our product development & software delivery methods and ways of working; Support and champion diversity, equity, and inclusion within both the department and the wider company.
• Collaborate with our functional teams in the discipline to create consensus and alignment;Work with our other teams to align our approaches and support the SSv strategy execution, utilising analysis and facilitation skills.
• Work with teams and stakeholders to communicate and enforce business analysis standards and ways of working; Support our delivery leaders to embed the resourcing and structures necessary for effective delivery and improve our recruitment processes of analysts.
• Be an active participant in group ceremonies; Seek continuous improvement in our product building capabilities by supporting and encouraging closer collaboration between the disciplines, other product teams, and stakeholders.
• Understand the key organisational and operating model structure of SSv and the relevant domain aligned technology architecture blueprints; Understand our key business stakeholders and their product strategies and business direction; Understand our core customer segments and how their experiences relate to our business priorities and challenges.
• Work with the existing delivery directors and business analysts to build a high-level knowledge of the various business domains and products; Work with our line managers to understand the current state of our structure and management approaches; Work with other disciplines and leaders within user experience to understand the user experience and the relationship to the product teams.
• Support and guide Product Manager/Owner, creating epics, writing user stories and managing the product backlog for the most critical and complex Securities Services initiatives.
• Understand risk exposure to the bank and help senior colleagues manage it; Identify and gain an understanding of the most critical areas in which to focus your attention; Work with the DDI leadership to understand our strategic and tactical solutions.
• Build and maintain relationships with our other business analysis and solution design leaders across SSv and HSBC business lines, the other discipline leads and the delivery leads.

Qualifications: 

• Financial Services experience, specifically senior change/operational role(s) in Securities Services or other relevant client change function; Previous experience as a Business Analyst or Test Practice Lead would be advantageous; Change delivery practices, including a working knowledge of a range of delivery practices including agile methodology.
• The ability to take ownership and deliver results in challenging, client-facing environments; Proven ability to apply business architectural principles, methods and tools to solve for business challenges.
• Demonstrated ability in integrating business knowledge with analytical insight. Strong analytical skills and attention to detail; Excellent communication, presentation skills and ability to influence across organisation, motivate and negotiate with senior leaders and corporate office partners.
• Experience in direct and indirect people management with the ability to effectively coordinate the activities of multiple groups globally, including experience in managing other managers as well as individual contributors.
• Exceptional relationship management skills, with an ability to think strategically, manage complexity, significant change and multiple key priorities; Expertise in eliciting, analysing, prioritising and validating requirements and building partnerships with business stakeholders.
• A champion for our customers and work to develop a customer-centric culture within the business analysis discipline; An experienced facilitator who can bring disparate people together to create agreement and alignment.
• Ability to collaborate with key stakeholders to understand business, product, and delivery objectives and drive alignment between their strategies and analysis activities; You encourage data-driven decision making, experimentation, and fast feedback cycles.
• You are an advocate for agile approaches and extreme programming methods, including iterative delivery, trunk-based development, and Continuous Integration and Delivery.
• You have experience working with stakeholders and other disciplines to come up with creative solutions to their problems;You have a good command of English; collaboration is important in our day-to-day work, so being able to communicate your ideas and understand others is key.
• Agile Qualification and/or relevant experience; Experience of driving digital transformation and continuous improvement programmes with a focus on capability maturity, agility and cost efficiency ; Leading and motivating high performing global teams in multiple locations both on and offshore, including collaborating with remote colleagues and teams; Influencing and negotiating at Managing Director level within a similar commercial environment.

You’ll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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