Senior Client Lifecycle Management Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of - Senior Client Lifecycle Management Specialist.

In this role, you will :

• Analyze the risk associated with the client in accordance with regulatory requirements. Review/update know your customer profiles for sign off in accordance with the Group Policy, regulatory requirements and sign off authority.
• Recommend/undertake further due diligence where required. Refer adverse findings. Ensure a conclusion is reached with regard to risk, additional due diligence.
• Foreseeing the risks and adopting new policies, technology changes and changes with ease, Cohesive working with colleagues and other members Undertake reviews of extended due diligence to assess risk. Provide comments and escalate to Compliance for agreement and approval.
• Perform research via internal and external sources including client interaction via emails or the respective Relationship Managers (RMs).  Gather and analyze documentation in accordance with regulatory Know Your Customer requirements.
• Would be working on Account activation end-to-end. Meet targets on productivity and quality as per the targets and metrics defined for the process.
• All requests to be processed as per the agreed Service Level Agreement, with 100% quality, keeping in mind the procedure applicable for respective processes, audit and compliance requirements as well as the risks involved.
• Ensure any procedural updates are implemented as required, once cascaded. Instructions/requests to be correctly interpreted, understood, and implemented.
• Gain complete / end-end process knowledge. Collaborate with peers and management to achieve the business goals. Needs to be adept and flexible to rapidly changing business, internal scenarios and unexpected events.

To be successful in this role, you will :

• Ability to speak and understand French and English fluently, write business letters and reports, and have good conversational French language proficiency of Level-C/Above - Business Level French proficiency in written, comprehension and spoken skill.
• Excellent understanding of Know Your Customer, financial regulatory environment and Anti Money Laundering risk implications. Thorough understanding of  Know Your Customer line of Business and structures and client types.
• Previous Know Your Customer experience. Thorough understanding of legal structures of various client types: financial institutions, corporate, quoted companies, private companies, funds, SPV’s etc.
• Proven skill sets in analyzing implications of mergers and acquisitions on legal identities & ownership structures of Corporate, FIs & Funds.
• Ability to interpret complex changes in regulatory guidelines and assess impact. Excellent communication skills. Team player and ability to manage people and performance. Ability to handle crisis situations and take appropriate / timely decisions.
• Ability to work well under pressure with high degree of accuracy. Good understanding of MS office and proven skills on banking platforms
• Facilitate account activation of newly onboarded clients. Undertake screening checks. Review hits to determine course of action. Refer to as required.
• Escalation route needs to be adopted keeping the line manager in loop, following procedures is mandatory.

You’ll achieve more at HSBC

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HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

***Issued By HSBC Electronic Data Processing (India) Private LTD***