Senior Analyst

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Analyst.

In this role, you will:

• This is an Individual Contributor role, Assistant Manager-Operations will assist the assistant vice president – Operations / Manager - Operations in smooth running of the section and delivery of PLA on a daily basis. 
• While the individual will have managerial tasks and functions, he/she will not manage individual performance of team members though will assist Manager-Operations in coaching, mentoring and cultivating high performance culture amongst the team members.
• The individual is also expected to assist Manager-Operations to ensure team is highly motivated by organizing related activities to inculcate team work and positivity within the team. Assist Manager and the team in processing activities and queue/volumes management which includes timely approvals. Adhere to FIM, Audit, and Compliance control requirements. Ensure “Knowledge retention” in the process by continuously developing and training staff.
• Assist Manager-Operations to carry out effective Operational Risk assessments by monitoring and implementing risk mitigating plans by escalating potential risks that may arise. Able to deal with a very dynamic business where various factors will have an impact on work volumes, and how work is handled / processed. Nature of business is such that any error committed exposes the Group to risk of loss / audit finding.
• Facilitates focus group discussions to gather feedback and acts on current issues as appropriate. Participates in site-wide initiatives and best practice sharing sessions. Assists in the implementation of the Group compliance policy locally by containing compliance risk. Acquire and update knowledge on procedures and products. Build rapport with customers (internal & external)
• Provide information to customers based on requests made. Ensure that each work is completed in accordance with established procedures and standards, Produce MI as required
• Identify and escalate potential showstoppers. Participate in development of cohesive teams, Foster development of co-workers. Contribute to the creation of a supportive work environment driven by people centric values
• Build professional relationships with colleagues in other areas, delight internal and external customers. Assist Manager to develop realistic and achievable strategies and action plans to address performance gaps, staffing requirements, staff morale, attrition rates, etc.

To be successful, you will:

• Possess good knowledge of operational workflow and systems within Data Operations and Accounts and Standard Settlements instruction.
• Evidenced ability to build rapport with various stakeholders and can contribute to make the team more effective.
• Ability to learn quickly and transfers knowledge appropriately, understand and interpret data.
• Ability to speak and understand English fluently, writes business letters and reports, and has good conversational / telephone skills.  
• Knowledge of Global Banking and Markets.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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