Senior Analyst - Instrument Management

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Analyst - Instrument Management.

In this role, you will:

• Market and Security Services Data Operations Instrument is a shared service organization created in 2010 with in Technology and Service Organizations which provides Reference data information across entities within HSBC Group.
• The process is in Bangalore, Colombo and Mexico. We cater services to 2 main businesses, namely Global Markets and Securities Services. Responsible for ensuring that issues / problems are effectively investigated and resolved or are appropriately referred to with recommendations
• The responsibility would be to maintain and manage along with Automation tools for enterprise reference data maintenance across various asset classes in the department (Fixed Income, Equities, Derivatives & FX Business).
• Responsible for ensuring that all work is delivered within agreed timeframes and meets the required high-quality standard
• To deliver a high-quality customer driven service which provides customers with a positive view of HSBC and meets their expectations in terms of accuracy, timeliness and professionalism. Responsible for ensuring that common fraud / errors / irregular transactions are identified and escalated in accordance with procedures in a timely manner
• Observe and comply with all relevant policies and procedures issued by the Group and contained within the Group Standards Manual and relevant Functional Instruction Manuals, Desk Instruction Books and Process Guides
• To maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
• To acquire and update knowledge on procedures related to processes and to ensure that work is completed in accordance with procedures and within timeframes

To be successful, you will:

• Ability to handle process initiatives, new technology implementation etc. Understand and comply with all relevant policies and procedures issued by the Group and contained with the
• Group Standards Manual and relevant Functional Manuals, Desk Instructions Books and Process Guides others. Display a high level of integrity and prudence while identifying and logging errors against the staff.
• Maintain error tracking logs for all Quality Checking that has been completed for individuals. Handle conflicts rising from the feedback extended to the staff effectively and amicably.
• Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. Ability to implement Proactive controls and Action plans to mitigate Data Quality issues.
• Achieve compliance with all group and risk policy and standard guidelines. Should be able to propose improvements to enhance Process/ Procedures/ Systems
• Acquire good understanding of process and business applications as an SME. Understand and deliver excellent customer service. Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked
• To be aware of the Operational Risk scenario associated with the role and to ensure that all actions consider the likelihood of operational risk occurring

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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