SR ASSOCIATE

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Associate.

In this role, you will:

• Proactively develop understanding of the business and product area thus documenting and formulating a knowledge base.
• Responsible for undertaking internal activities as per the established quality standards and quality parameter defined in for the process. Devise delivery strategies for implementing the feedback received while ensuring errors identified are prevented in the course of work.
• Drive the production of profile to the highest quality standard and observe alignment with the latest policies and procedures.
• Assume complete ownership of profiles/tasks that have been assigned, managing them through completion – ensuring whether it is a new request or a request/work item that has been reassigned.
• Collaborate closely with the Assistant Managers providing guidance and coverage as appropriate.
• Monitor and follow up on client profiles ensuring alignment of the same with the latest escalation matrix and that all levels of signoff are completed as per existing matrix.
• Responsible for ensuring that all audit requirements are in alignment within defined timelines.

To be successful you will:

• Flexibility to work in different shift timings.
• Excellent communication skills.
• Good understanding of Microsoft office.
• Ability to interpret complex changes in regulatory guidelines and assess impact.
• Team player and ability to manage stakeholder expectations.
• Ability to work well under pressure with high degree of accuracy.
• Sound knowledge of financial regulatory requirements.
• Operational Effectiveness & Control Identifying the customer's issues and queries accurately. The issues and queries should be analyzed, resolved, and answered by following the standards, procedures, policies, and group guidelines.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***