Product Delivery Manager - Custody

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Product Delivery Manager - Custody.

In this role, you will:

• Project Support: Assist in the coordination and execution of custody product initiatives, tracking progress and supporting the achievement of project milestones.
• Requirements Gathering: Work with stakeholders to collect, document, and validate business and functional requirements for custody product enhancements and regulatory changes.
• Process Analysis: Analyse existing processes and workflows, identify opportunities for improvement, and support the development of efficient solutions.
• Documentation: Prepare and maintain project documentation, including requirements, process maps, test cases, and user guides.
• Testing Support: Assist with user acceptance testing (UAT), including test planning, execution, and issue tracking to ensure solutions meet business needs.
• Stakeholder Communication: Support effective communication between business, technology, operations, and other teams to ensure alignment throughout the project lifecycle.
• Regulatory Compliance: Help ensure initiatives comply with relevant regulatory requirements and internal policies.
• Continuous Improvement: Contribute to the enhancement of delivery processes and best practices within the team.

To be successful you will:

• Bachelor’s degree in business, Finance, Technology, or a related field.
• 2+ years’ experience in business analysis, project support, or product delivery within financial services, preferably with exposure to Custody Product or Securities Services.
• Tableau, Power-Bi, Jira, Qlik sense, Alteryx is good to have.
• Understanding of custody operations, securities processing, and regulatory environment is an advantage.
• Experience working in cross-functional teams.
• Strong written and verbal communication skills.

• Analytical and problem-solving abilities. Attention to detail and organizational skills
• Ability to manage multiple tasks and deadlines. Effective interpersonal and teamwork skills. Proactive and collaborative approach.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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