Non-Financial Risk Senior Manager

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Non-Financial Risk Senior Manager.

In this role, you will:

• Support delivery of the SSv Funds Administration, Middle-Office, Transfer Agency and Trustee NFR agenda, working with senior stakeholders to ensure risks are identified, assessed, controlled and monitored.
• Provide subject matter oversight and constructive challenge on end-to-end processes (Business, Operations & Technology), with a focus on preventing risks from materialising into issues.
• Act as a trusted advisor to business stakeholders by coordinating, advising and challenging on risk and control activities, including regulatory and audit-related engagements.
• Ensure NFR requirements are embedded into product development and change delivery (initiation through implementation), including control design, testing evidence, go-live readiness and post-implementation assurance (e.g., digital capabilities and resilience risk).
• Partner with Product, Technology and Operations to support control simplification and automation, improving control effectiveness, customer outcomes and operational efficiency.
• Execute activities in line with the Group Risk Management Framework (RMF), supporting work across; RMF Policy & Assurance – interpreting RMF requirements and supporting adherence monitoring; FIM Policy – supporting cascade and adoption of relevant policy changes; Governance & Reporting – producing fit-for-purpose governance, MI and ad-hoc reporting;
• Risk appetite monitoring – supporting definition, calibration and ongoing monitoring; Assurance & Monitoring – supporting delivery of risk-based assurance (OKR/KPI/KRI monitoring and thematic reviews);
• Incident/Issue Management – supporting identification, escalation and remediation of incidents/issues and tracking of actions; Risk & Control Assessment (RCA) – supporting timely updates to Product RCA based on relevant risk triggers.

To be successful you will:

• Develop and manage effective working relationships across SSv, Technology, Operations and supporting functions; Support the SSv NFR leadership team in delivering the broader risk management agenda, including prioritisation, coordination and execution of key deliverables.
• Provide commercially grounded input on risks, services and processes against agreed internal standards/risk appetite and external expectations; Role model strong risk behaviours including speak-up, timely escalation, and high-quality, evidence-based outcomes.
• Contribute to team capability through knowledge sharing, coaching of junior colleagues (where relevant), and disciplined ownership of assigned outcomes.
• Strong understanding of the Securities Services product set for Funds Administration, Middle-Office, Transfer Agency and Trustee (or equivalent), including front-to-back design and execution; broader SSv industry knowledge is an advantage.
• Proven experience in Business Management, Audit, Risk and/or Control roles within a global financial institution, operating across multiple stakeholders and functions.
• Experience supporting material remediation and delivering outcomes under senior management attention; Data-driven mindset with ability to analyse trends and convert them into practical actions; Experience supporting implementation of AI/advanced analytics in a risk and control environment, including governance, documentation, testing evidence and sustainable BAU control design.
• Strong collaboration skills with ability to operate effectively across Product, Operations and Technology.

You’ll achieve more at HSBC 

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HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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