Manager - Subject Matter Expert

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager – Subject Matter Expert.

In this role, you will:

• Responsible for ensuring that all book static requests (i.e., book and portfolio opening, amendment, deactivation) and appropriate hierarchy mappings are completed in a timely manner & meet the firm standards. Checking consistency and accuracy of book population between HMS Golden Source and systems (FO and BO).
• Critical/Key Data elements (CDE/KDE) meet the minimum data quality standards o Attestation of ownership of books, relationship mapping and attribute accuracy. Investigation and root cause analysis on any new exceptions in a timely manner. Active engagement to understand the Data Quality and Governance aspect of BHM. 
• Participate in User Acceptance Tests (UATs), as required, on any system enhancements or rollouts. Ensure that processes adhere to appropriate quality standards, with reference to internal and external compliance rules, and are comprehensively documented. 
• Ensures complete, accurate, quality, and timely reports sent to stakeholders, with proper adherence to Service Level Agreements (SLAs). Responsible for monitoring and execution of key controls within the B&H space. Active engagement to understand the Data Quality and Governance aspect of BHM. 
• Maintain HSBC internal control standards and address audit points and/or any issues raised by regulators in a timely manner. Foster a compliance culture within the team, managing compliance risk and ensuring that the necessary training is completed. Optimizes relations with regulators. Engage with internal and external auditors to satisfy questions and requests as part of formal and informal reviews. 
• Able to manage priorities and workload within schedule and work standards. Work collaboratively with teams as a constructive team member. Ability to work cross culturally with a strong collaborative and inclusive mindset. Effectively work and interact with staff at all levels within and where applicable, with non-DaRR teams 
• Collaborate and partner with relevant stakeholders to ensure end to end process is connected and streamlined. Proactively drive growth in the GSC team’s responsibilities. Establish and maintain communication link with relevant stakeholders with respect to all process and people-related activities and issues. 
• Address any ad hoc queries timely. Ensure training sessions as required by Line management is facilitated. Active participation and contribution in all quality initiatives within the team/ process both for improvement of productivity & quality. Should demonstrate the ability to come up with out of the box solutions to resolve the complex issues in the profiles.

To be successful you will:

• A degree / qualification in finance, accountancy, business management or previous experience in risk management (Market Risk) or quantitative courses.
• Good understanding of financial products, risk management principles, market risk measures (i.e., PVBP, VaR) and systems
• High level of competency in the production of information, and the ability to process, analyze and interpret market risk reports.
• Ability to respond on a timely manner to ad hoc risk enquiries and ensures data quality by identifying potential issues and proactively escalating it. Ability to learn within a dedicated span of training time and transfer knowledge appropriately.
• Flexibility to work shifts. Team player. Require strong communication and interpersonal skills with the ability to work in partnership with a wide range of stakeholders and consumers globally.

• Able to manage priorities and workload within schedule and work standards. Proficiency in Excel (VBA skill would be an advantage), Word and PowerPoint. Average proficiency in MS Access.
• Good understanding of financial products, risk management principles, market risk measures (i.e., Trade life cycle, VaR) and systems
• High level of competency in the production of information, and the ability to process, analyses and interpret market risk reports.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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