Know Your Customer Analyst

Job Title: KYC Analyst 

• The PBUK Client Lifecycle Management (CLM) team is responsible for the end-to-end client experience, from onboarding through ongoing monitoring (Periodic/Event-Driven Reviews) and data management. We support Relationship Managers and protect the bank from financial crime, emphasizing robust due diligence, screening, and efficient operational support. 

In this role, you will:

• Oversight of Negative News Screening (NNS) process to ensure all agreed procedure have been followed.
• Ensure all relevant stakeholders are engaged and that there is sense-checking of responses from the front office to ensure accuracy of the same.
• Assisting required Stakeholders/BRR team/ Auditors with any queries & investigations pertaining to NNS activity.
• Preparation of management information and governance papers, to monitor CLM key risk indicators and performance
• Ensure that reporting created through MI-tools (including Microsoft Access and Power BI) are running consistently up- to-date and that data is delivered to the requestor/recipient in a timely fashion.
• Own CLM related business extraction requests ensuring that the required template with its approvals exist for any data extraction requests.
• Business Management administrative tasks such as maintaining audit logs, MSII logs, periodic team reminders etc.
• Adhoc remediation exercises to assist in maintaining accurate client records. This is likely related to large client static data
• Support the execution of Client Selection and Exit Management (CSEM) process in an operationally effective manner using an automated tool and facilitate the production of associated Management Information for management purposes 
• Monitor team inbox on a day to day basis and action requests in line with the deadlines stated
• Support the ongoing development and improvement of UCM-CS (strategic workflow tool for CSEM process)
• Work closely with relevant Global teams to ensure adequate reporting and compliance with Global Private Banking Regional Reputational Risk and Client Selection Committee policies
• Support Audit / FCRA / Regulator data request
• Prioritize workload adequately and respect process SLAs

To be successful you will:

• At least 5 years of experience in Banking/ Financial Services industry/ Compliance and risk management or KYC sector
• Fluent English (written and spoken)
• Understanding of Client Lifecycle; Customer Due Diligence; Risk
• Excellent Microsoft Office skills (Excel – Word – PowerPoint - Access)
• Strong analytical, problem solving and reporting skills with ability to critically evaluate information gathered from multiple sources
• Experience in developing data solutions, focusing on transforming raw data into actionable business insights for decision-making
• Experience in engaging with individuals in senior roles to achieve objectives using appropriate communication and planning skills 
• Ability to use strong judgmental skills to identify and resolve problems
• Able to cope with pressure and tight deadlines
• Ability to build connections and work collaboratively across the Group
• Avaloq and Power BI experience preferred, but not essential
• Strong keyboard skills
• Computer literacy (word processing, PowerPoint, spreadsheets and database applications).
• Ability to adapt in a dynamic and fast-paced environment.

Hsbc.Com/Careers

You’ll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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***Issued By HSBC Electronic Data Processing (India) Private LTD***