Global Support Executive

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Global Support Executive.

In this role, you will: 

• The successful candidate will be responsible for completing BAU process of Fixed Income process under Mandatory Corporate Actions for businesses across entities.
• The role occupant is also responsible for processing the day-to-day events, ensuring controls are adhered to, and client queries are turned around quick.
• EQ - Proprietary trading and Prime Finance including cash equity, stock lending and SWAPs, Delta 1 and CFDs.
• Complete the BAU process as a team that’s focused on Asset Services Equities process across multiple entities focusing on technical aspects.
• Ensure daily operational efficiency by effective BAU completion, market specific requirements/procedures visibility and performance monitoring of various systems in own process.
• To acquire a broad understanding of the business and to keep abreast with the latest developments in the assigned markets on the rules & regulations by the regulators, stock exchange and etc that may have implication to the daily operations.
• Ensure all instructions from customers and to agents and custodians are actioned in an accurate and timely basis.
• Ensure all reconciliation items are cleared correctly and daily where possible, and that all outstanding items are narrated according to SOX standards and adhering to the company FIM policy.

To be successful, you will:

• A post-graduate diploma or degree in any discipline and equivalent practical experience / maturity.
• Experience in Global Market Operations, majorly in Asset Services EQ covering Corporate Action on various markets including UK, Europe, Asia and other emerging markets will be highly beneficial.
• Knowledge of TLM/ASPA/SYN/ETP/Global One/CADS/Markit/GMG systems will be highly beneficial.
• Specific market knowledge of the role advertised is beneficial
• Strong understanding of risk and risk management in EQ Corporate Action will be highly beneficial.
• Excellent knowledge of different corporate event types is Mandatory.
• Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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