Global Product Services Manager - WPS

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Global Product Services Manager

In this role, you will:

• Lead the end-to-end design, enhancement and governance of the Global Product Operating Framework, unifying across Wealth, Private Bank and retail products and defining approach to product development, management and governance.
• Drive product lifecycle management optimization with digital solutions and cross-functional alignment to deliver operational efficiency gains, audit actions and regulatory expectations.
• Assess new global product applications to advise on operational readiness as part of the product governance new product approval process
• Serve as a key strategic partner to global product heads, 2nd Line of defence, and technology teams in building scalable, agile, and resilient product governance infrastructure
• Review and optimise the Wealth Premier Solution operating processes that span multiple markets, products and significant platforms for key metrics such as efficiency, digitisation maturity, risk in order to ensure the business area is working effectively globally, and to support targeted investment opportunities
• Manage the third party identification, onboarding, contracting and oversight processes for global third party engagements, and ensure alignment to the third party risk management framework
• Work with Change Execution to support the delivery of the Wealth Premier Solution strategic change and digitisation agenda as a business Subject Matter Expert
• Support the continued combination of the Wealth, Private Bank and Retail products business by seeking opportunities across every aspect of the role

To be successful you will:

• Detailed understanding of Private Banking, Wealth Investment and Retail Banking products, and the platforms, capabilities and business processes that support their end to end lifecycle management
• Detailed understanding of the product governance process
• Experience in writing procedures, operating instrauctions and frameworks
• Proven track record of delivery across multiple markets, with an understanding of Agile methodology and the change management lifecycle
• Experience in operating effectively in ambiguous and matrixed structures across countries and timeszones, with strong ability to influence senior stakeholders
• Strong understanding of regulatory frameworks, operational risk, and front-to-back processes.Experience of onboarding and managing external third parties
• Excellent organisational, analytical, and communication skills with a focus on delivering to high standards and quality as well as the ability to work autonomously

You’ll achieve more at HSBC

www.hsbc.com/careers 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***