GTS Sales and Client Management - Manager

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Global Trade Solutions Sales and Client Management - Manager

Principal responsibilities

• Collating key results and activity metrics in addition to country and regional stakeholder feedback, to monitor progress against agreed sales and client management objectives and strategic priorities. Supporting managers in preparing and delivering data-driven performance updates to GTS leadership teams
• Constantly look for ways to improve automated data sourcing across current GTS systems and processes
• Exercise a high degree of adherence in uncovering data inconsistencies across various GTS source systems and reports and validate for accuracy to support quality reviews undertaken by the team
• Preparing and analysing sales and client management loading across a range of KPIs and quality metrics, to provide insights that enhance effectiveness and track strategic initiative benefits. 
• Delivering market performance overviews and customer insight analysis, contributing to strategic decision-making and enhancing competitive positioning.

Requirements :

• Experience in OKR / Performance Frameworks (e.g., Scorecards)
• Ability to challenge assumptions and validate data accuracy
• Identify trends, anomalies, and cause-effect relationship in data
• Ability to turn numbers into actionable insights & business plan (data story telling)
• Craft clear and compelling narratives for stakeholders
• Experience with ETL (Extract, Transform, Load) processes.

You’ll achieve more at HSBC 
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
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